IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.69

4.7 Rating 357 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

Write Your review

Tell us how IOco Gift Designers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOco Gift Designers 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought 4 of”

Helpful Report

Posted 3 days ago

“We have just made our first purchase of your wonderful umbrellas. We have not sold any yet. The service was very friendly and the quality of the products appears to be exceptional. We love the stand and hope it drives customers to make a purchase. The price point is high and may isolate some customers when shopping for general use or impulse purchase. We are stocking them as a giftline as they are a quality porduct. The delivery wasn't very expedient. Thanks so much and best wishes.”

Helpful Report

Posted 2 months ago

“I loved my umbrella so much and was upset when the shaft snapped so I bought another. Hopefully this one will be sturdier”

Helpful Report

Posted 2 months ago

“Upside down umbrellas are a revelation! I like everything about them except for the handle. It's a bit too industrial and doesn't go with the overall design of the product. Having said that, I would buy it again for all the other features.”

Helpful Report

Posted 2 months ago

“The umbrellas are very pretty & quite sturdy.. Tyanknyou.. I bought 3.. Thank you”

Helpful Report

Posted 5 months ago

“Love the bag small zipper bag broke first time I used it . I told u about it and u replaced it straight away. Good service”

Helpful Report

Posted 6 months ago

“The glass coffe cups are spectacular - they're great to drink from & look stylish too. It's a shame (& not environmentally friendly) that you don't sell parts separately, e.g. lids and the silicone bands. When trying to replace broken elements, getting more silicone & parts that aren't needed is wasteful. The company state that not all lids match all glasses, but as someone who has purchased (& broken) at least 6 cups, I have 5 sets of spare lids and silicone rings & they're all interchangeable.”

Helpful Report

Posted 6 months ago

“Unfortunately I didn’t receive the umbrella as it was lost in the post. Awaiting refund.”

Helpful Report

Posted 7 months ago

Hi Nicole, We apologise again that your order was lost in the shipping process :(. We have refunded your order in full and hope to make it up to you next time you consider ordering :) Cheers Nicole

Posted 7 months ago

“Delivery was extremely slow however those I gifted the umbrellas too loved them and raved about them.”

Helpful Report

Posted 7 months ago

Thank you for your review Rebecca and we aplogise for the slower than noraml shipping time. Black Friday and Christmas this year was very busy and two of our shipping carriers 'dropped the ball' this year. We will ensure that this does not happen again :)

Posted 7 months ago

“Glass coffee mugs are fabulous as I don't like takeaway mugs”

Helpful Report

Posted 11 months ago

“Yes they were what I was looking for but smaller the a wine . It's my fault did not read it properly. But thank you so much it was delivered and still as happy thank you so much .”

Helpful Report

Posted 1 year ago

“Good smart products, ideal for giving gift to freinds and relatives in Australia as well overseas.”

Helpful Report

Posted 1 year ago

Thank you for your review Anoop! We appreciate your feedback :)

Posted 1 year ago

“The product I bought is nice and a great gift. It originally arrived broken from transit and I contacted the email provided to which Jane helped me promptly and arranged a new one to be delivered. Her timely response was appreciated.”

Helpful Report

Posted 1 year ago

Thank you for your review Jessica! We appreciate your feedback :)

Posted 1 year ago

“Love the designs but it would be great if there was a easy stud option so the fastening strap did swing in your face while using.”

Helpful Report

Posted 1 year ago

“They are good”

Helpful Report

Posted 1 year ago

“Besides there being a mix up with the order which was rectify ery quickly after a phone call & email, we love our Diamante drink bottles & Diamante travel mug. Great service over the phone & super quick delivery.”

Helpful Report

Posted 2 years ago

“Great product but a faster delivery would be great”

Helpful Report

Posted 2 years ago

Hey Jalal, thank you for taking the time to review us. We really appreciate it. Warm regards, Jane

Posted 2 years ago

“Love the product just wish I had known the back order would be delayed past Christmas otherwise I would have chosen something different.”

Helpful Report

Posted 2 years ago

“Even though there was a bit of a wait to receive it, I'm very happy with my product. It's well-made, and as pretty as the picture.”

Helpful Report

Posted 2 years ago

Hi Jeanette, Thank you for your review! We appreciate your feedback :)

Posted 2 years ago

“Everything fine, just got the wrong colour delivered.”

IOco Gift Designers 4 star review on 11th October 2022

Helpful Report

Posted 2 years ago

IOco Gift Designers is rated 4.7 based on 357 reviews