IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.71

4.7 Rating 327 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IOco coffee cups are fantastic. I am so happy this product. Thank you.”

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Posted 1 year ago

“Fantastic coffee cup, I don’t even wait to use it for when I’m out and about It’s my go to”

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Posted 21 hours ago

“I live the product snd greatly enjoy my black/ green tea in a glass mug, however I have broken lids bu drooping them and wish they had a rubber protective edge”

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Posted 1 day ago

“Contact made by telephone. A Great knowledge of products was demonstrated. Very efficient service and delivery of order.”

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Posted 3 days ago

“Love the design of the umbrella, will never go back to the old style. Prompt delivery, will be happy to deal with iOco. gift designers again.”

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Posted 1 week ago

“I saw the umbrellas in a store whilst on holiday I purchased one from the store in Uranga QLD and loved it so much I ordered 3 more for gifts online when I returned home they arrived within the week.Very happy with them”

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Posted 1 week ago

“I have bought 4 upside down reverse umbrellas. 3 as gifts and 1 for myself. They feel so smooth and easy to put up and down. After having shown my Leopard Umbrella to my friend I decided to buy 1 for her as a gift but thIOCO was out of stock. I rang contact number and spoke to a lovely lady named Jane who told me there was 1 Leopard Umbrella left. She posted it that afternoon and I received 3 days later. Thank you Jane ☔️”

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Posted 2 weeks ago

“Get product which arrived on time”

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Posted 3 weeks ago

“Love my reverse closing umbrella (cat design)8”

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Posted 3 weeks ago

“Prompt delivery and happy with product.”

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Posted 3 weeks ago

“Purchased a glass travel coffee cups. Love it so much, good quality. Transaction was easy, postage quick, product beautifully and securely packaged.”

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Posted 3 weeks ago

“Really bad customer service. Very inflexible.”

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Posted 3 weeks ago

Hi Gregor, Thanks for your feedback. As Jenny explained, discount codes must be applied at checkout and can’t be added afterwards due to system limitations. We did offer a full refund or a discount on your next order as a goodwill gesture, which you declined. We also noticed you rated the products 1 star— it’s disheartening to see the product reviews reflect that rather than the quality or experience with the actual items themselves. We work hard to create products people love, and we rely on honest reviews to help other customers make informed choices. We do hope you enjoyed the products and that you might give us another chance in future. Warm regards, Jane

Posted 3 weeks ago

“Absolutely beautiful umbrella. Great quality and beautifully made. Extremely happy with my purchase.”

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Posted 1 month ago

“Easy website to navigate. My lovely umbrella arrived very well packaged. Reasonably fast delivery.”

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Posted 1 month ago

Thank you Jocelyn for your review! We appreciate your feedback :)

Posted 1 month ago

“nice patterns”

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Posted 1 month ago

“The umbrellas are very pretty & quite sturdy.. Tyanknyou.. I bought 3.. Thank you”

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Posted 1 month ago

“I still haven’t receive the item I ordered not have I gotten an update on the shipping status. I can’t review an item that I don’t have. Please tell me where is my umbrella?”

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Posted 1 month ago

Thank you for taking the time share your review with us. I've had a look at your tracking details and can see that your order arrived in the US to clear customs on the 28th Feb and is now with the US Postal System as of the 5th of March, so it should make its way to you shortly. We are an Australian Company, so we ship all the way from Sydney, which explains why it's taken so long. Thanks again for your patience while your order travels around the world to get to you 🙂 ✈️

Posted 1 month ago

“I absolutely love these coffee cups. Glass is just the bees knees to drink out of; no funky taste, no leaks, sleek and clean. Just the best x”

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Posted 1 month ago

“Amazing products and old fashioned service.”

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Posted 1 month ago

“Good quality umbrella - well priced. Love my water bottle. Yet to use coffee cup but it looks classy especially with the zip cover.”

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Posted 1 month ago

“I am very happy with my purchase recently.”

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Posted 2 months ago

IOco Gift Designers is rated 4.7 based on 327 reviews