IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.68

4.7 Rating 384 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IOco coffee cups are fantastic. I am so happy this product. Thank you.”

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Posted 2 years ago

“Great eco friendly products”

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Posted 2 weeks ago

“product is great. communication with office terrible. only got a responce whenthreaten with a refund. delivery took 4 weeks”

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Posted 3 weeks ago

“Lovely umbrella's , quality is great. Very happywith my purchses.”

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Posted 3 weeks ago

“Great coffee glass cups ! Love it and I use my cup every day. I Bought few of them for my family as well :)”

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Posted 3 weeks ago

“The website was easy to use but my order took nearly five weeks to arrive. Very little communication from your company and it was always me initiating contact and asking where my order was. I was told you had supplier problem but you really need to communicate better.”

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Posted 3 weeks ago

“Absolutely beautiful umbrellas. I would definitely get one again.”

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Posted 4 weeks ago

“I have purchased several reversible unberellas for gifts, great quality, very pretty designs and loved by the recipients”

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Posted 4 weeks ago

“Superb design which works well 👍👏👌”

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Posted 1 month ago

“Love their stuff, would buy again”

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Posted 1 month ago

“Only Just received my new umbrella and have used it today (1st Dec 25) when I noticed that one of the spikes is broken - already??? There has been no rough usage (first time used). Hoping that there is some sort of return and exchange for what appears to be a fault? Disappointed! 2nd Dec 2025 Further to my initial review - After contacting IOCo Gift designers they responded today apologising and promising to ship out a new umbrella to replace my faulty one. It's an impressive response time in this day and age where so many companies can and do ignore emails especially when its something negative. They have been very understanding and I look forward to receiving my replacement. I do love their designs and the umbrella seems very practical in its unique presentation. My negative was about the fault, no reflection on the company itself or its other products. (I cannot comment as I'm a first time purchaser). I understand that sometimes things do go wrong - it is always about how a company responds which shows its integrity and how much they value their customers. Given this outcome I am more than happy to recommend them. 9th December My replacement umbrella arrived today as promised. Outstanding Customer Service! If you've been hesitant to try this company - give them a go! They are responsive, polite and deliver! Simply the best Customer experience I've had in a very long time. Thank you IOC Gift Designers!”

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Posted 1 month ago

“Easy to use website. Products arrived quickly.”

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Posted 1 month ago

“Disappointed that I haven’t received my free gift. Could you please look into this?”

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Posted 1 month ago

“Happy with the umbrella love the colour 💗”

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Posted 1 month ago

“Bought some beautiful umbrellas, so pretty and colourful, and great designs. They also were packed well and arrived in great form, thank you”

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Posted 2 months ago

“I'm still waiting for my order”

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Posted 2 months ago

“Your umbrellas are delightful. One had already found a birthday “home” the other 3 are destined to be Christmas gifts.”

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Posted 3 months ago

“Great service. The best healthiest cups with a few or none alternatives. Love it!”

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Posted 3 months ago

“My favourite cups! I haven't found the better alternative. The healthiest option for all glass takeaway cups ever! The only problem it keeps breaking so i need to keep buying. This time I ordered the protective sleeve hopefully that helps :)”

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Posted 3 months ago

“Absolutely beautiful umbrellas, this is my second one . Great quality 👌 beautiful illustrations. Would recommend to anyone. Cheers Robyn ☺️”

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Posted 4 months ago

“Design is great.”

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Posted 4 months ago

IOco Gift Designers is rated 4.7 based on 384 reviews