IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.68

4.7 Rating 377 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IOco coffee cups are fantastic. I am so happy this product. Thank you.”

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Posted 2 years ago

“Superb design which works well 👍👏👌”

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Posted 2 days ago

“Love their stuff, would buy again”

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Posted 4 days ago

“Only Just received my new umbrella and have used it today (1st Dec 25) when I noticed that one of the spikes is broken - already??? There has been no rough usage (first time used). Hoping that there is some sort of return and exchange for what appears to be a fault? Disappointed! 2nd Dec 2025 Further to my initial review - After contacting IOCo Gift designers they responded today apologising and promising to ship out a new umbrella to replace my faulty one. It's an impressive response time in this day and age where so many companies can and do ignore emails especially when its something negative. They have been very understanding and I look forward to receiving my replacement. I do love their designs and the umbrella seems very practical in its unique presentation. My negative was about the fault, no reflection on the company itself or its other products. (I cannot comment as I'm a first time purchaser). I understand that sometimes things do go wrong - it is always about how a company responds which shows its integrity and how much they value their customers. Given this outcome I am more than happy to recommend them.”

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Posted 6 days ago

“Easy to use website. Products arrived quickly.”

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Posted 1 week ago

“Disappointed that I haven’t received my free gift. Could you please look into this?”

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Posted 1 week ago

“Happy with the umbrella love the colour 💗”

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Posted 2 weeks ago

“Bought some beautiful umbrellas, so pretty and colourful, and great designs. They also were packed well and arrived in great form, thank you”

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Posted 1 month ago

“I'm still waiting for my order”

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Posted 1 month ago

“Your umbrellas are delightful. One had already found a birthday “home” the other 3 are destined to be Christmas gifts.”

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Posted 2 months ago

“Great service. The best healthiest cups with a few or none alternatives. Love it!”

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Posted 2 months ago

“My favourite cups! I haven't found the better alternative. The healthiest option for all glass takeaway cups ever! The only problem it keeps breaking so i need to keep buying. This time I ordered the protective sleeve hopefully that helps :)”

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Posted 2 months ago

“Absolutely beautiful umbrellas, this is my second one . Great quality 👌 beautiful illustrations. Would recommend to anyone. Cheers Robyn ☺️”

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Posted 3 months ago

“Design is great.”

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Posted 3 months ago

“Although my purchase arrived broken, support staff have assured me that after viewing the photos I sent, a replacement will be sent to me as soon as possible. I am indeed grateful for this service.”

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Posted 3 months ago

“Beautiful Products, fantastic customer service! Highly recommended..”

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Posted 3 months ago

“The quality and design of your products is exceptional. A lot of care and skill goes into design and selection of materials.”

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Posted 3 months ago

Thank you for your great review Robert! We appreciate your feedback :)

Posted 3 months ago

Thank you for your great review Robert! We appreciate your feedback :)

Posted 3 months ago

“Products are awesome. If only the service matched the product.”

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Posted 3 months ago

"Thanks so much for leaving a review! We’re sorry to hear you weren’t happy with our service — it’s something we really pride ourselves on. Hopefully we’ll have the chance to turn that around for you 🙂"

Posted 3 months ago

“Great umbrellas, and great customer service too when I had to exchange something.”

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Posted 3 months ago

Thanks Catherine for your review! We appreciate your positive feedback :)

Posted 3 months ago

“I really love your product but really need a leak proof cover/lid as I want to use my IOco beautiful cups everywhere … but I can’t ‘cos I have tried everything to leak proof them to no avail 😫😩Please can your clever designers design something 🙏”

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Posted 3 months ago

Hello there, This has been on the drawing board for many years however it is difficult to seal glass openings. We are working on it 😀👍🏻

Posted 3 months ago

“Great products, quick delivery and easy ordering. Would recommend.”

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Posted 3 months ago

IOco Gift Designers is rated 4.7 based on 377 reviews