IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.68

4.7 Rating 409 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

Write Your review

Tell us how IOco Gift Designers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOco Gift Designers 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love these coffee mugs, they are great and it is true: coffee taste better in glass!”

Helpful Report

Posted 3 months ago

“The best stick hoodie is such a fun novelty! The recipient loves it.”

Helpful Report

Posted 4 months ago

“- drinks taste cleaner and better in glass, with no plastic or silicone flavour transfer. - The glass lid is a standout feature - Best travel cup we have found”

Helpful Report

Posted 4 months ago

“Super happy with my purchase, umbrella and handbag holder”

Helpful Report

Posted 4 months ago

“I live the glass keep cup”

Helpful Report

Posted 4 months ago

“Great eco friendly products”

Helpful Report

Posted 5 months ago

“product is great. communication with office terrible. only got a responce whenthreaten with a refund. delivery took 4 weeks”

Helpful Report

Posted 5 months ago

“Lovely umbrella's , quality is great. Very happywith my purchses.”

Helpful Report

Posted 5 months ago

“Great coffee glass cups ! Love it and I use my cup every day. I Bought few of them for my family as well :)”

Helpful Report

Posted 5 months ago

“The website was easy to use but my order took nearly five weeks to arrive. Very little communication from your company and it was always me initiating contact and asking where my order was. I was told you had supplier problem but you really need to communicate better.”

Helpful Report

Posted 5 months ago

“Absolutely beautiful umbrellas. I would definitely get one again.”

Helpful Report

Posted 5 months ago

“I have purchased several reversible unberellas for gifts, great quality, very pretty designs and loved by the recipients”

Helpful Report

Posted 5 months ago

“Superb design which works well 👍👏👌”

Helpful Report

Posted 5 months ago

“Love their stuff, would buy again”

Helpful Report

Posted 5 months ago

“Only Just received my new umbrella and have used it today (1st Dec 25) when I noticed that one of the spikes is broken - already??? There has been no rough usage (first time used). Hoping that there is some sort of return and exchange for what appears to be a fault? Disappointed! 2nd Dec 2025 Further to my initial review - After contacting IOCo Gift designers they responded today apologising and promising to ship out a new umbrella to replace my faulty one. It's an impressive response time in this day and age where so many companies can and do ignore emails especially when its something negative. They have been very understanding and I look forward to receiving my replacement. I do love their designs and the umbrella seems very practical in its unique presentation. My negative was about the fault, no reflection on the company itself or its other products. (I cannot comment as I'm a first time purchaser). I understand that sometimes things do go wrong - it is always about how a company responds which shows its integrity and how much they value their customers. Given this outcome I am more than happy to recommend them. 9th December My replacement umbrella arrived today as promised. Outstanding Customer Service! If you've been hesitant to try this company - give them a go! They are responsive, polite and deliver! Simply the best Customer experience I've had in a very long time. Thank you IOC Gift Designers!”

Helpful Report

Posted 5 months ago

“Easy to use website. Products arrived quickly.”

Helpful Report

Posted 6 months ago

“Disappointed that I haven’t received my free gift. Could you please look into this?”

Helpful Report

Posted 6 months ago

“Happy with the umbrella love the colour 💗”

Helpful Report

Posted 6 months ago

“Bought some beautiful umbrellas, so pretty and colourful, and great designs. They also were packed well and arrived in great form, thank you”

Helpful Report

Posted 6 months ago

“I'm still waiting for my order”

Helpful Report

Posted 6 months ago

IOco Gift Designers is rated 4.7 based on 409 reviews