IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.68

4.7 Rating 393 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 393 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

Write Your review

Tell us how IOco Gift Designers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOco Gift Designers 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The umbrellas are very pretty & quite sturdy.. Tyanknyou.. I bought 3.. Thank you”

Helpful Report

Posted 1 year ago

“I still haven’t receive the item I ordered not have I gotten an update on the shipping status. I can’t review an item that I don’t have. Please tell me where is my umbrella?”

Helpful Report

Posted 1 year ago

Thank you for taking the time share your review with us. I've had a look at your tracking details and can see that your order arrived in the US to clear customs on the 28th Feb and is now with the US Postal System as of the 5th of March, so it should make its way to you shortly. We are an Australian Company, so we ship all the way from Sydney, which explains why it's taken so long. Thanks again for your patience while your order travels around the world to get to you 🙂 ✈️

Posted 1 year ago

“I absolutely love these coffee cups. Glass is just the bees knees to drink out of; no funky taste, no leaks, sleek and clean. Just the best x”

Helpful Report

Posted 1 year ago

“Amazing products and old fashioned service.”

Helpful Report

Posted 1 year ago

“Good quality umbrella - well priced. Love my water bottle. Yet to use coffee cup but it looks classy especially with the zip cover.”

Helpful Report

Posted 1 year ago

“I am very happy with my purchase recently.”

Helpful Report

Posted 1 year ago

“Haven't used my two brollys yet but they seem easy to open and close...Bought a second reversible one for a friend's birthday. Would love to see one with daffodils on it!”

Helpful Report

Posted 1 year ago

“Love my upside down umbrella ❤️❤️❤️”

Helpful Report

Posted 1 year ago

“Love them, look forward to giving a friend hers as a present. Good quality.”

Helpful Report

Posted 1 year ago

“I absolutely love the reverse umbrellas. They are very good quality. I have ordered multiple times for myself and family and friends.”

Helpful Report

Posted 1 year ago

“Highly recommend, purchased without issues, product arrived in a timely manner, well packaged.”

Helpful Report

Posted 1 year ago

“Love the bag small zipper bag broke first time I used it . I told u about it and u replaced it straight away. Good service”

Helpful Report

Posted 1 year ago

“Lovely umbrella. Now waiting for it to rain to use.”

Helpful Report

Posted 1 year ago

“The glass coffe cups are spectacular - they're great to drink from & look stylish too. It's a shame (& not environmentally friendly) that you don't sell parts separately, e.g. lids and the silicone bands. When trying to replace broken elements, getting more silicone & parts that aren't needed is wasteful. The company state that not all lids match all glasses, but as someone who has purchased (& broken) at least 6 cups, I have 5 sets of spare lids and silicone rings & they're all interchangeable.”

Helpful Report

Posted 1 year ago

“Love my umbrellas”

Helpful Report

Posted 1 year ago

“Superior customer service with IOco. Queries I raised about my delivery were thoroughly addressed with prompt follow up. The items themselves are lovely. Crystal water bottle & Bondi Beach bag.”

Helpful Report

Posted 1 year ago

“Great idea the Bondi bag!”

Helpful Report

Posted 1 year ago

“Still waiting for a reply to last email . Question still un answered. Product mainly great, free gift useless for me because it won’t work if I use the divider I purchased for the bondi bag. Why send me a free gift for prolonged / delayed delivery that won’t fit the bondi bag if I want to actually use the divider? Then it’s a waist of plastic not a gift. You can’t be bothered answering my email to explain. Not to mention this 20cent plastic pouch to hold my keys ……is the free gift.😂 Don’t rate admin much, a shame for the bag company themselves. My bag arrived after a couple months but then I had to email to find where the rest of my order was- the divider? Apparently it was coming from a different warehouse? Can’t understand why if that was the case it didn’t come days after my original order. Took around 10 weeks to come. Would not shop with IOco again no recommend them.”

Helpful Report

Posted 1 year ago

“Very easy ordering process and quick delivery in time for Christmas! Thanks.”

Helpful Report

Posted 1 year ago

“Unfortunately I didn’t receive the umbrella as it was lost in the post. Awaiting refund.”

Helpful Report

Posted 1 year ago

Hi Nicole, We apologise again that your order was lost in the shipping process :(. We have refunded your order in full and hope to make it up to you next time you consider ordering :) Cheers Nicole

Posted 1 year ago

IOco Gift Designers is rated 4.7 based on 393 reviews