IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.69

4.7 Rating 417 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 14th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb design which works well 👍👏👌”

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Posted 7 months ago

“Love their stuff, would buy again”

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Posted 7 months ago

“Only Just received my new umbrella and have used it today (1st Dec 25) when I noticed that one of the spikes is broken - already??? There has been no rough usage (first time used). Hoping that there is some sort of return and exchange for what appears to be a fault? Disappointed! 2nd Dec 2025 Further to my initial review - After contacting IOCo Gift designers they responded today apologising and promising to ship out a new umbrella to replace my faulty one. It's an impressive response time in this day and age where so many companies can and do ignore emails especially when its something negative. They have been very understanding and I look forward to receiving my replacement. I do love their designs and the umbrella seems very practical in its unique presentation. My negative was about the fault, no reflection on the company itself or its other products. (I cannot comment as I'm a first time purchaser). I understand that sometimes things do go wrong - it is always about how a company responds which shows its integrity and how much they value their customers. Given this outcome I am more than happy to recommend them. 9th December My replacement umbrella arrived today as promised. Outstanding Customer Service! If you've been hesitant to try this company - give them a go! They are responsive, polite and deliver! Simply the best Customer experience I've had in a very long time. Thank you IOC Gift Designers!”

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Posted 7 months ago

“Easy to use website. Products arrived quickly.”

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Posted 8 months ago

“Disappointed that I haven’t received my free gift. Could you please look into this?”

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Posted 8 months ago

“Happy with the umbrella love the colour 💗”

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Posted 8 months ago

“Bought some beautiful umbrellas, so pretty and colourful, and great designs. They also were packed well and arrived in great form, thank you”

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Posted 8 months ago

“I'm still waiting for my order”

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Posted 8 months ago

“Your umbrellas are delightful. One had already found a birthday “home” the other 3 are destined to be Christmas gifts.”

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Posted 9 months ago

“Great service. The best healthiest cups with a few or none alternatives. Love it!”

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Posted 9 months ago

“My favourite cups! I haven't found the better alternative. The healthiest option for all glass takeaway cups ever! The only problem it keeps breaking so i need to keep buying. This time I ordered the protective sleeve hopefully that helps :)”

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Posted 10 months ago

“Absolutely beautiful umbrellas, this is my second one . Great quality 👌 beautiful illustrations. Would recommend to anyone. Cheers Robyn ☺️”

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Posted 10 months ago

“Design is great.”

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Posted 10 months ago

“Although my purchase arrived broken, support staff have assured me that after viewing the photos I sent, a replacement will be sent to me as soon as possible. I am indeed grateful for this service.”

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Posted 11 months ago

“Beautiful Products, fantastic customer service! Highly recommended..”

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Posted 11 months ago

“The quality and design of your products is exceptional. A lot of care and skill goes into design and selection of materials.”

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Posted 11 months ago

Thank you for your great review Robert! We appreciate your feedback :)

Posted 11 months ago

Thank you for your great review Robert! We appreciate your feedback :)

Posted 11 months ago

“Products are awesome. If only the service matched the product.”

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Posted 11 months ago

"Thanks so much for leaving a review! We’re sorry to hear you weren’t happy with our service — it’s something we really pride ourselves on. Hopefully we’ll have the chance to turn that around for you 🙂"

Posted 11 months ago

“Great umbrellas, and great customer service too when I had to exchange something.”

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Posted 11 months ago

Thanks Catherine for your review! We appreciate your positive feedback :)

Posted 11 months ago

“I really love your product but really need a leak proof cover/lid as I want to use my IOco beautiful cups everywhere … but I can’t ‘cos I have tried everything to leak proof them to no avail 😫😩Please can your clever designers design something 🙏”

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Posted 11 months ago

Hello there, This has been on the drawing board for many years however it is difficult to seal glass openings. We are working on it 😀👍🏻

Posted 11 months ago

“Great products, quick delivery and easy ordering. Would recommend.”

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Posted 11 months ago

IOco Gift Designers is rated 4.7 based on 417 reviews