IOco Gift Designers Reviews

Name: IOco Gift Designers
Address: 76, Justin Street, Lilyfield, New South Wales
Rating: 4.71

4.7 Rating 328 Reviews

92 %

of reviewers recommend IOco Gift Designers

4.7

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

298102211

Email:

jane@ioco.com.au

Location:

76, Justin Street,
Lilyfield
New South Wales
2040

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IOco Gift Designers 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice patterns”

Helpful Report

Posted 1 month ago

“The bag was good but they said I was gonna get a free gift cause it took them 2 months and I didn't get no free gift so boo.”

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Posted 4 months ago

Hi Maddie, I am sorry to hear that you did not receive your free gift. Please either reply with your order number or email us at sales@ioco.com.au, and I will organise to send you a Bondi Bag Organiser, a clear internal bag for your Bondi Bag. I apologise for our error and we would like to rectify it. Happy Christmas!

Posted 4 months ago

“I bought 2 SEALS in orange color, but it came one orange and one blue.”

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Posted 5 months ago

“While the gift seems fine, the relationship of cost of product & postage packaging vs value is somewhat unacceptable. In addition, the delivery time was well over the initial promise.”

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Posted 1 year ago

“Happy with the design. However, the condition of the item isn’t what I ecpectex.”

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Posted 1 year ago

“I really love the umbrellas and so did the gift recipients they are unusually and very good quality. However the three stars are because they took two weeks from ordering. We are 4 km away! It took over a week to despatch. Much too long. They need to work on that I had a deadline for the gifts and was wrapping as I walked out the door!”

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Posted 2 years ago

Hi Margaret, thanks for your feedback. Black Friday was a very busy time :) We usually ship the same day or next day :)

Posted 2 years ago

“Good designs but didn't pay straight away and always use the slowest form of postage which doesn't help when you live on the other side of the country (even before Aust Post delays took forever) They didn't post as soon as I ordered and when I chased it up said they would send by rush, been almost two weeks and still not here, obviously didn't send it express afterall. Then they ask for a review before the order had even arrived.”

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Posted 2 years ago

Hello Kaylene, Thanks for your review. I know you have had many orders with us, so great to see you back again. I know you chatted with Ariane, who mentioned we were inundated with orders, and she popped your order to the top of the cue to get it to you ASAP :) We do use Australia Post to get your order to WA. We have great rates with Australia Post, which allows us to either subsidies your freight or extend FREE Shipping. Couriers are much more expensive, which wouldn't give us this flexibility. WA freight is a real struggle lately, and I know Australia Post is trying to resolve this. I am sorry it took longer to get to you this time. We wish you a wonderful Christmas and New Year. Regards, Jane

Posted 2 years ago

“Nice presentation.”

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Posted 2 years ago

“Fast arrival”

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Posted 2 years ago

IOco Gift Designers is rated 4.7 based on 328 reviews