ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,501 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“Interesting email asking for a review of a delivery I never received! I was in all day, and not once did my doorbell ring with a delivery. So where is it?”

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Posted 11 years ago

“No parcel recived”

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Posted 11 years ago

“I'm slightly confused, I didn't receieve a parcel yesterday.?”

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Posted 11 years ago

“communication A+ cant say I was too pleased with 2 expensive KD55X9005BBU TV's arrived damaged”

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Posted 11 years ago

“parcel was just left in front of the door with a tub put over it that did not cover the box therefore it was in plain view as our house is at the end of the road in a close, and our door is clearly visible .anyone driving up or walking past could see it , there are three wheelie bins in the garden behind the hedge two recycling bins one of which the driver could have used and put a card through the door to tell us where it was that clearly did not occur to him”

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Posted 11 years ago

“The timing of the delivery was quick and before the given time frame. Unfortunately it arrived with no one in and was left outside , a huge box outside my front door for anyone to take if they felt that way inclined. Luckily noone made that choice!”

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Posted 11 years ago

“Pleasant delivery man who gave speedy service”

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Posted 11 years ago

“I arranged my parcel paid extra for labels tbe other end it was collected on the 13th feb and i didnt receive it until the 18th feb i paid next dat delivery wasnt impressed then coukdnt find out why after lots of phone calls you had the wrong address with post code”

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Posted 11 years ago

“I find you 2 extremes. Very good and very poor! I love the way I can say to people that you give a 1 hour slot for collection and your prices for larger items is excellent. Also delivery is fast and good mostly. The problem I have is when things go wrong. I have even emailed to the highest person and got no reply. You lost a parcel back in early January and I have still not been recompensed for it. Everyt time i try to ring Milton Keynes as told I cant get through and have waited indefinitely! I also had a problem when I tried to see why an item hadnt arrived> I couldnt check the address on the invoice only the postcode. It had gone to the wrong house because I put the wrong number. I also have had a problem when wantimg to cancel for various reasons. The only way I have been able to get my money back is through paypal.”

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Posted 11 years ago

“Parcel not received, nothing signed but say I signed for it , scammers please beware !!! I have requested the proof of signature but not received !!”

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Posted 11 years ago

“Took 4 days to collect, and kept changing the pick-up date on the tracker. Didn't answer the phone for 4 days nor reply to emails. The return of the same parcel also took 3 days to collect. And on my previous iPost experience they failed to deliver on a Friday and said it would therefore be at their depot until Tuesday (after a Bank Holiday Monday) so I gave up and went to the depot myself to collect it. Their prices are low but unfortunately I can see why.”

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Posted 11 years ago

“Bloody useless. Don't use these people!! Didn't even deliver my parcel I had to go out of my way to get it from.the Depo 2 days after it was due to be deliverd by next day delivery!!!”

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Posted 11 years ago

“I have had several experiences with the Uk-Mail owned company. I have also dealt with most other courier firms. I hold the opinion that a review is based on the experience with a local delivery driver. if the collection/delivery driver in your area actually cares then the service tends to be great. My driver for UK-mail seemingly does not care about his job or his customers. One occasion I waited in two days in a row promised that the driver would collect a large item, he did not. What makes it worse is he actually delivered to the same address on the 2nd day though didn't knock the door, just dumped the parcel at the doorstep. I suspect he didn't want to collect such a cumbersome item... This has happened twice now, he can't be bothered to actually deliver the goods. I am sure he gets home earlier though! then the 3rd day he finally arrives with no explanation as to why he is 48 hours late for the collection. Wont be using this company again....”

Helpful Report

Posted 11 years ago

“As no one was in the driver left the parcel on the front door step in full view of passers by, we were lucky it wasn't stolen.”

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Posted 11 years ago

“Delivery scheduled between 5pm and 6pm, unfortunately ran late and not delivered until 7.15pm. A component in the carton was damaged, however the carton was in poor condition when despatched, and until I hear from the sender cannot comment on whether the damage was likely to have been caused on this delivery”

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Posted 11 years ago

“Great if nothing goes wrong, but a complete nightmare if it does. I've been waiting two months to get a consignment delivered (40540090038639) and the support team won't even respond to my emails. The fact that you can't even speak to someone in the event of an escalated complaint is shocking. I will be writing to the MD of UK Mail if I don't get a reply shortly. Having used iPost quite a lot, I now feel very disappointed and let down.”

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Posted 11 years ago

“You didn't deliver the parcel yesterday as your email claims. I rang you to change the delivery to today which you confirmed to me via email. So you sending me an email prompting a review to comment on a delivery that hasn't yet occurred might indicate a slight problem with your system? Good luck.”

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Posted 11 years ago

“Delivery driver was friendly and pointed out that the box had gotten wet at some point and noted it down on the machine. The box was quite soggy and luckily my item hadnt gotten wet but as it was a fragile item it had been damaged. Luckily I managed to fix the item which was a gift.”

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Posted 11 years ago

“After two days of messages saying it would be delivered it arrived on second day so two days spent in with three young children so diappointed”

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Posted 11 years ago

“I'm reasonably happy but could be faster”

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Posted 11 years ago

ipostparcels is rated 1.6 based on 2,501 reviews