ipostparcels Reviews

1.6 Rating 2,498 Reviews
0 %
of reviewers recommend ipostparcels
1.6
Based on 2,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
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ipostparcels 1 star review on 12th January 2018
Mike
ipostparcels 1 star review on 8th January 2018
Anonymous
ipostparcels 1 star review on 22nd December 2017
Anonymous
Anonymous
Anonymous  // 01/01/2019
I used ipost parcels for the first time . Excellent service , parcel was delivered on time with no problems.Will definitely use again.✅
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Posted 6 years ago
I posted a parcel to New Zealand and although they would have collected it Friday I was busy so decided to deliver it myself Friday afternoon. UK Mail took my parcel for which I asked for a receipt as some reviews left me doubtful as to my choice and I wanted proof I had deposited my parcel. I was very surprised when I tracked the parcel Tuesday morning to see it had left the sorting office in Auckland. Tuesday night my son phoned me to say it had just been delivered to his house in Dunedin. That is 4 days over a weekend! Excellent service and very competative price.
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Posted 6 years ago
I have posted 2 large parcels with this company. From UK to Australia. The 1st parcel reached its destination quicker than the 5 days stated. The 2nd parcel I had problems with and was returned to me. Apparently I hadn't filled the item section correctly. Luckily my parcel never left the UK before it was returned to me. Bit of a nightmare with emails. So I decided to write a letter. I got an instant response and a lovely lady who sorted everything out for me. My parcel got re-delivered and arrived within the 5days stated. I must add that when I posted these parcels both of which were clothes. I just put:jeans-tops-shirts shoes. The 1st parcel went through customs no problem. The 2nd parcel was returned to me, as I had not filled the itemized section correctly. So I suppose its all down to who is checking the parcels. I would use this company again.
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Posted 6 years ago
I need to make an international delivery to Malaysia (from Scotland) and after doing some research on the web and read reviews by other people, I decided to go with ipostparcels because so far the rating is the highest compared to other company. The booking process on their website is really easy to go through. I booked for collection of my parcel on 19.05.2017 and that morning I got an email and a text message saying that they will collect my parcel around 1:30-2:30. The guy came exactly at 1:30 and take my parcel away. On 22.05.2017 I got a confirmation email about my parcel already being delivered to my house in Malaysia. Overall, I am really satisfied with their service. The price is the cheapest among others and my parcel arrived safely in a very short time. Highly recommended and definitely will use their service again!
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Posted 6 years ago
Polite and cheerful delivery guy.
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Posted 9 years ago
I arranged to send some parcels with ipostparcels as they were the cheapest I could find for sending the particular items I needed to send. I didn't look at any reviews before arranging with them because I had heard of the company before and being part of UK Mail/DHL I thought they would be fine. After arranging the pick up though I did a search to check they were alright and got a bit worried seeing all the negative reviews on this site. I my experience though they were, as I presumed, absolutely fine. They sent a text message first thing in the morning of the day of the pick up to give a 1 hour window when they expected to arrive which they met. The driver was a nice chap, unlike some that just grunt at you. The tracking on the website was easy detailed and to use and the packages arrived at the destination on time without any issue. The reason I have given 4 stars and not 5 is because the driver didn't put the parcels in the van with very much care and with two of my parcels he just left them on the sides so they would have fallen over as soon as he went around a corner but they did get to the destination without being damaged.
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Posted 6 years ago
It only took 9 days for my parcel to get from Essex to Vina Del Mar in Chile. The parcel arrived safely. The only issue for me is the tracking service is very poor. This is because they pass it on to DHL so once in DHL use their tracker and ask for the code and you can see exactly what is happening. Apart from that no problems and very good for the price paid.
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Posted 6 years ago
Good company with quick delivery and lovely drivers
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Posted 6 years ago
Helpful ,friendly service.
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Posted 9 years ago
Thank you very much for your cooperation.
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Posted 1 year ago
Very efficient
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Posted 7 years ago
Parcel arrived two hours after the one hour time slot I was given,which is no big deal but the printer was damaged in transit,luckily the Ebay seller was very good and is going to send me another printer,Let's hope that's not damaged in transit.To be honest the seller did say that 'ipost parcels' have been very good in the past and has not had any problems with them.
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Posted 7 years ago
Delivery itself was fine, driver very friendly, but it would have been much better if someone could have phoned/emailed/texted to say approximately when he would arrive: I was just toid the day, and had to wait in till 3 pm.
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
If a parcel is left where the recipient is absent it would be better left at the rear of the property , unseen by passers by. Delivery was speedy and the parcel arrived in good condition. The request to participate in this survey promised inclusion in a draw taking place on 1st February, even though the delivery of both the parcel and email was later than that???
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
delivered on stated date left with a neighbour as instructed and no damage only fault no card left to say where parcel was left
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
Parcel was left with a neighbour which was fine. The box had a large dent in it but fortunately the product was well packaged with bubble wrap so no damage was done. It appears the box was probably crushed in your van.
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
Usually good but our last parcel came back totally destroyed and half of the contents missing as the box had been left to get so wet it fell apart. Shame...
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
The tracker stated parcel would be received 28/01/2016 between 16:59 and 17:59, it was actually delivered on 26/01/2016 at some point during the day and left in the porch. I still got my parcel, but definitely needs more accuracy on the tracker!
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
I was told by email that my parcel would arrive between 5 and 6 p.m. It actually turned up at 3 p.m., i.e. 2 hours earlier. Fortunately I was in at that time ... but that sort of thing could cause problems for other people.
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
About an hour outside of prediction, but these things happen, hard to put a time to something that relies on the traffic being ok. parcel arrived ok on day of delivery what more can you say.
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Posted 8 years ago
Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.
Posted 8 years ago
ipostparcels is rated 1.6 based on 2,498 reviews