ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

Questions

Metrics

1.6

Based on 2,498 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Write Your review

Tell us how ipostparcels made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel showed as having a delivery slot on Monday morning. It was showing as delayed all day & then wasn't delivered until the Tuesday. An explanation or up to date tracking would have been an improvement. Generally a good service though.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Did not knock just left Item also time left appears wrong”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“I would have given it 'very good' except that the delivery was at 7am - it got me out of bed!”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“The parcel was delivered to the wrong address. Even though this wasn't your fault as the sender sent the wrong address I can't mark it as good or very good when I had to go around my entire street to find my parcel, therefore not marking you as poor either as it wasn't your fault. I did like the fact however you could track the journey of your parcel and amend delivery options up until delivery of parcel. This is smart.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Confusion over collection date and asked to leave in green house it wasn't was left on back yard.”

Helpful Report

Posted 8 years ago

“Was good service from what i remember”

Helpful Report

Posted 8 years ago

“Thumbs up”

Helpful Report

Posted 8 years ago

“Not up to your usual standards. Driver rang the bell and whilst I was quick in answering the door, the parcel was propped up next to the front door and he was back in his van. I shouted 'thank you' but he did not respond. This is unusual as your drivers are in my experience very professional and very friendly.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop. Please check your registered email address for a formal request.

Posted 8 years ago

“Good communication and easy to set up but paid extra for specific time (8am till 1pm) and they were almost two hours later at 15.17. I bet they're wishing their comms were less precise! Would use again.”

Helpful Report

Posted 8 years ago

“This was a bad news good news transaction. Also it was my first time using this company Bad news- paid for pick up between 8-1. My client sat at home waiting for this pick up which did not happen until about 2:20. Issues a refund for the £2 I paid for the timed pick up, but I got a lot of grief from my client who was not pleased at all. Good news. Delivered next day as promised. Email came out saying the delivery would be between 7-8pm. Problem, our business is shut by them. Called and asked if they could do something to deliver prior to 5pm. Package delivered at 3:45. Thanks. Mixed emotions about using this service again”

Helpful Report

Posted 8 years ago

Your feedback is important to us and we are keen to turn your next journey with us into a 5 star service and would like further information on where we can improve.

Posted 8 years ago

“The (expensive, hand-made item) parcel was left behind a wheelie bin on recycling day. Had the parcel been removed along with the recycling, we would not have been able to replace the contents. Luckily Jenny went home early and saw it before the recycling was collected. We appreciate the fact that the driver left the parcel to avoid inconveniencing us, and luckily the parcel was fine.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem. Please check your registered email address for a formal response.

Posted 8 years ago

“Hi, Firstly you are lucky that these drivers work for you. All the drivers that have delivered to my address have been polite, and professional. However, I must say quite clearly that this delivery should have been made on Wednesday 27th May and not 1st of June. I have incurred additional cost purchasing an alternative product for a job as the delivery was late. When I need a timely delivery I will not be relying on your service in the future.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem.

Posted 8 years ago

“The driver knocked on front door and left the parcel on the doorstep. By the time I opened the door he was almost out of sight. I guess he did what he was supposed to do but it is hard to justify a better than average score.”

Helpful Report

Posted 8 years ago

“i asked the seller to inform you that you need to give me a call one hour before the delivery but nobody did that.I dont know to be honest if it was your mistake or the seller forgot to tell you but in any case likely i was home”

Helpful Report

Posted 8 years ago

“parcel arrived exactly as if it came from royal mail. nothing exciting, but nothing bad either. in my book this is how it should be.”

Helpful Report

Posted 8 years ago

“My parcel was delivered promptly but I was disappointed that the driver choose to drop my parcel over a 6ft gate! It was a heavy parcel containing chrome door handles, thankfully they do not appear to be damaged, but your driver should have considered that parcels may contain fragile items before dropping them from a height!”

Helpful Report

Posted 8 years ago

“Perfectly adequate delivery service - I did not however receive the email / text message notification that I was to be the next delivery, the courier just arrived unannounced.”

Helpful Report

Posted 9 years ago

“The driver was not very friendly and barely spoke a word. I like that you give a one hour window text message though.”

Helpful Report

Posted 9 years ago

“Parcel did not require signing for and so was left for us. The only issue was that it was raining and it could have been left undercover - garden table was available 5 yards from the door, instead of us getting a wet box which was then hazardous to lift.”

Helpful Report

Posted 9 years ago

“delivery driver was very polite. was late delivering but was notified by email and text. thank you”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews