“I was worried about purchasing one of these boards after all the reviews/bad press. Purchased one and it arrived on Friday, in working condition, no problems.”
“Phoned around and contacted a few companies before I made an order. Mention of iswegway in PC Advisor sealed deal for me. Was guaranteed 3 boards for Xmas. All arrived early, today. Perfect. Excellent experience all round. Will definitely recommend and use again. 5 star !! Keep it up !!”
“After talking to a girl from customer service who advised us to go with 6,5 inch wheels black model for my son, we placed an order and started waiting. Shortly after we received a track number and, after couple days - parcel itself.
Though the cover of swegway was not impressive, the board itself was well made and had usual UK charger. Switched ON to try on myself first. Impressive feeling, new technologies in action - felt myself a kid again!
What should I say about my own child? He was happy as never. Thanks for you, iSwegway. You make dreams a reality.”
“Yes I agree with a lot of what people are saying that its taken a little longer than expected to get my package delivered !! and I am not happy but it is CHRISTMAS...and they promised before Christmas delivery and to that they have honoured...they have even refunded my additional postage I paid so over all did I get my board before Christmas Yes I did and money back for postage I paid, therefore it is unfair I leave a bad review, But what I would say to the company is may speak to their curriers as its clear they can not handle the demand.”
“Lots of research before I bought online since the press are really making Swegways a hot topic. Spoke to the team on the phone and cleared all my concerns about the safety side of things including the big question if the plugs were safe. Ordered on the 3rd and took delivery on the 9th. Not bad for a free delivery service. Now the board is exactly what I ordered. Black Classic with UK BS1363 charger, manual and box. It's called a smart balance wheel, others calls it differently. I am guessing it's because it's so new to the market there's no actual fixed name just yet. After unboxing and charging it we have been using it all week with no problems. I highly reccomend these guys and will definitely be ordering again in summer for my sons birthday!”
“My husband ordered a swegway from them last week and they have been very informative about the status of our order. Looking forward to receiving my swegway on the 22nd!”
“I'd researched these a lot and was impressed with previous reviews and the quality of their products. I ordered this on a 7-10 day basis and received it spot on 7 days. Fantastic product, fantastic service! Would definitely recommend them. They are also on hand to answer any queries you may have.”
“I recently purchased a Segway when it arrived it was faulty. Probably people think me mad to give a rating of excellent quite simply I have purchased several items over the years that have been faulty both online and in high street stores. Faulty goods are a fact of life so what them really counts is the after sales service often a stressful period trying to contact people being told you need to talk to another department etc in this case from the moment I contacted I.swegway I found them to be quick to respond (hours not days ) professional courteous helpful and at no point did I feel hassled they picked up the faulty product within 24 hours and I look forward with confidence to receiving replacement . The after sales team especially Nick have been leagues ahead of any company I have had to deal with in the past so well done guys. The support you give is excellent and on this basis I would not hesitate to recommend l- swegway to friends
R Emery age 64 experienced shopper”
“These Swegways are all over the internet, a fact that made me very careful of where to purchase my one from! The iSwegway.com guys and customer support staff really helped create confidence in my purchase and assisted me throughout the entire process. A special thanks to Nick and Adam!
The board was received quickly and was securely packaged. I was very impressed with the quality.
I do highly recommend these guys and can confidently say I received a first class service!”
“Dealt with Nick Owen had no problems very helpful and gave me much piece of mind from the start from raising invoice taking payment delivery advice shipping number tracking my order which I received today first class staff in every way would recommend to others my grandson will have a great exmas thanks to all who have made this possible”
“Orderd my Swegway from this site 2 weeks ago PayPal made a boo boo and refunded everyone but the guys from the site couldn't be more helpful getting it all sorted.they even sorted free shipping gave me an updated model and a free bag and kept in touch to reassure me every thing would be OK . It came to day in full working order my son is over moon I would highly recommend this site great quality. Thanks guys.”
“The board arrived yesterday and has been in almost constant use since and seems fine and is much envied. At the time of writing it is a nerve-wracking experience buying one as there doesn't seem to be many reviews for any of the main companies. I went with this company over one with a similar name even though this one was more expensive just because when I spoke to them they sounded less dodgy. The website lacked much information and had no reviews so I was going on gut feel from a phone call. I paid an extra £10 for 3-5 day delivery and it took 6 working days to arrive so that wasn't so great as I missed the birthday it was intended for but they were quick to apologise and promised a free carry bag (which has yet to materialise!) - I have not deducted any stars because I should have ordered sooner and they were a nice company to deal with. I got the impression the issues were due to a good natured shambolicness (if that is a word?) at their end and that they are probably inundated with orders. Please do come back to me iSwegway if you would like pointers for your systems or website!!”
Hi Becky, thank you for your review. I am glad you ordered with us and we were able to offer you a swift service. I must admit, at this time of year it is very busy in almost any business and we are doing our utmost to ensure all customers experience a hassle-free order process. I can also confirm your bag was also sent the following day :)
“My swegway arrived within a week. It was extremely well packaged and on opening it looks great. I have five children ranging from 19 to 12 and I anticipate having to purchase more swegways in the not to distant future. It goes without saying I will be returning to iswegway to make these purchases.”
“Bought for my daughter for xmas present so excited can't wait to see her face .....thanks iswegway delivery was fast very happy with purchase.. Would def recommend”
“Contacted this company this morning regarding a fault with my sons segway they were brilliant told me what to do problem solved one very happy son thanks again”
