Ivanhoe Cycles Reviews

Name: Ivanhoe Cycles
Address: 72 Bell Street, Heidelberg Heights, Victoria
Rating: 4.83

4.8 Rating 278 Reviews

97 %

of reviewers recommend Ivanhoe Cycles

4.8

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Ivanhoe Cycles 5 star review on 13th August 2024

Jacqui

Anonymous

Anonymous // 01/01/2019

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“Purchased online. Process was easy and item arrived in timely manner.”

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Posted 5 months ago

“Placed the order and just like that it was in my hands a few days later. No more wet muddy butt for me!”

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Posted 5 months ago

“Have always been impressed by the stock coverage and the quality of service I have always received.”

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Posted 6 months ago

“Online ordering process was very straightforward and easy to do. The order was sent promptly and arrived with no issues. I would definitely use them again.”

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Posted 6 months ago

“Very Fast delivery - big product range”

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Posted 6 months ago

“I was very impressed with how smoothly and quickly the product arrived in the mail, I think it was 13 days after ordering it arrived at my front door, pretty good. And I really like the hats they fit nice and comfortable and after long rides keep my head nice and dry from sweat.”

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Posted 6 months ago

“Good product, although they need more descriptions of products, as l learnt later the phone covers l brought, don't work with my phone holder.”

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Posted 6 months ago

“Excellent product which arrived promptly. Good price compared to most. Definitely recommend Ivanhoe.”

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Posted 6 months ago

“Bought some Bellwether shorts, fast delivery and perfect fit. Thanks Ivanhoe!”

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Posted 6 months ago

“Always have items in stock and delivery is quick!”

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Posted 7 months ago

“These guys responded almost instantly to my inquiry and were a great practical help. Highly recommend”

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Posted 7 months ago

“Prompt reply & great service.”

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Posted 7 months ago

“Very happy with my mail order from Ivanhoe Cycles. Thanks for the speedy delivery and great knicks!”

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Posted 7 months ago

“The size I wanted was out of stock so Ivanhoe Cycles texted me to offer another size or a more expensive item in a similar size, for the same price. Thanks!”

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Posted 8 months ago

“I ordered a saddlebag”

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Posted 8 months ago

“Excellent customer service and easy return process. I ended up returning pants purchased online in store to swap them for correct size. The woman who helped me in store was lovely and went out of her way to help me find the correct size pants.”

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Posted 8 months ago

“Great service speedy delivery 🙏”

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Posted 8 months ago

“Kellie was a great help with offering an alternative product and went above and beyond in her customer service and communication, even sending some stickers to my injured son following his bike accident. What a great business to deal with!”

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Posted 8 months ago

“Great to deal with. I easily exchanged when I ordered the wrong size.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

Ivanhoe Cycles is rated 4.8 based on 278 reviews