Hi, thank you for your review. We're sorry to hear the IXXI didn't stick as expected. We've already reached out to you by email to find a suitable solution together. We hope to resolve this for you as quickly as possible.
IXXI.Daniëlle
“Used to have two beautiful IXXI's years ago, those were photos, great style. The IXXI I ordered now is a huge disappointment: the picture in close view is clearly AI-generated, and in a bad way.”
“Excellent, high-quality decorations that are easy to install and change, offering the same renewed satisfaction of a truly beautiful wall decoration.
Another fun and clever way to bring color and light into your home. Highly recommended.
Thank you so much, IXXI.”
“At first, it looks like an impressive task to get it all set up, but it's actually quite a quick process. Currently, I have a very nice addition to my living room! Although I'm not sure whether to cut off the last piece or extend it further in the future.”
Hi Conny,
Wat vervelend dat de bestelling niet helemaal goed is gegaan, stuur gerust even een berichtje naar mail@ixxi.com en dan kijk ik graag met je naar een passende oplossing :-)
IXXI.Annabel
“I never heard of your company before but my sister in The Netherlands toold me about the art works nd luckily I found something I really like.
Great company, great service and fantastic products.”
“I expected the “tiles” to be thicker or made of a material other than paper, so it was a bit disappointing to realize they are paper prints of around 150 mm thickness. The print quality is acceptable, but if you use photos, it’s better to upload high-resolution files (+500 MB) to avoid pixelation. Overall, it’s a decent option for a student apartment or for someone who doesn’t want to spend a lot of money on wall art.”
Hi Virginia,
Thank you for your feedback! We’re sorry the tiles weren’t exactly what you expected.
Just to let you know, IXXI tiles are 0.3 mm thick and made from high-quality Synaps, a lightweight, tear-resistant, matte material that stays perfectly flat on your wall.
We really appreciate your thoughts and are happy to hear you enjoy IXXI as an affordable way to decorate your space. If there’s anything we can do for you, please don’t hesitate to reach out at mail@ixxi.com, we’re always happy to help!
IXXI.Daniëlle
Hi,
Thank you for your feedback. We're sorry to hear about your disappointment.
For business invoices, we kindly ask that the request is made before the purchase is completed, as consumer orders can't be amended afterward. This was also communicated via email at the time of your request.
If you have any further questions or plan to place a business order in the future, our team will be happy to assist you directly via finance@ixxi.com.
We still hope you're enjoying your IXXI, and we’d be happy to help with any future projects.
IXXI.Daniëlle
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