J Herron & Son Limited Reviews

4.9 Rating 526 Reviews
97 %
of reviewers recommend J Herron & Son Limited
4.9
Based on 526 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read J Herron & Son Limited Reviews
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Phone:

01670 544522

Location:

66 Regent Street, Blyth, United Kingdom
Northumberland
NE24 1LT

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Anonymous
Anonymous  // 01/01/2019
Unhelpful poor customer service
Helpful Report
Posted 5 years ago
After returning the watch back over two weeks ago I still have not had a refund even after requesting twice and sending proof of postage
Helpful Report
Posted 5 years ago
I ordered an item for Mother's Day on 22 March. The item still hasn't arrived and its 30th March ! My money has been taken. I have emailed 3 times and tried calling but have been ignored! Next stop is trading standards.
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Posted 7 years ago
Purchased a brand new watch online from J Herron website as a special gift for someone. When the watch arrived it had no tags or protective coverings on it was very obvious that it had been worn before. I don't just mean tried on in a shop. The bracelet and clasp had wear marks on them, the underside of the watch and bracelet was full of sweat marks. Was too late to return as it was an Xmas gift so I had to clean up the watch the best I could myself. As a watch collector myself I know the difference! Very disappointed with a first purchase from this company and would not recommend.
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Posted 7 years ago
Very prompt excellent service. Have used this company a few times now. Very reliable. Thankyou
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Posted 7 years ago
where is my watch?,the company is frivolous ,gets the money instead sends goods. here's my order; Delivery service : Royal Mail 1st Class Signed For Item # : 321705903451 Transaction ID : 1625233151011 response from the company; This is confirmation that order #5427 (WEB5427) has now been dispatched for delivery Please contact us if you have any further queries. Thank you, J Herron and Son Jewellers. the company did not respond to an e-mail.please can I have my money back.regards
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Posted 7 years ago
We purchased a Hugo Boss watch as a gift at Christmas, I have been trying to get a response for weeks now as the links keep breaking and I need assistance in sorting out the problem. They refuse to reply to emails. I am contacting Trading Standards this afternoon.
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Posted 8 years ago
J Herron & Son Limited is rated 4.9 based on 526 reviews