Jacamo Reviews

Name: Jacamo
Address: -, - -, Manchester
Rating: 2.45

2.5 Rating 165 Reviews

36 %

of reviewers recommend Jacamo

2.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Jacamo:

Jacamo is not ordinary menswear collection. Its a Big size menswear, from big brands like Ben Sherman, Lonsdale and Caterpillar, with sizes up to 5XL.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Phil S GB For companies Your review counts! You reviewed Jacamo Add photo Phil S 1 review 3 stars: Average Updated a minute ago Quality control is not what it should… Quality control is not what it should have been. Jacamo need to improve their quality control. I purchased three Polo shirts, two fitted perfectly, the other,though supposedly the same size 4X, is a half size too small. The two good shirts materials are made of a beautiful fine good soft material , where as, the third shirt is a course, ruffer material. I would have liked to buy more of shirts in different colours, but, I did not have a choice of colours. Also, due to the extreme variances in their sizes, I couldn't trust purchasing other Jacamo shirts as I was not certain of the fit. If all their fits in the same size & material quality could have been guaranteed, then I would've purchase more, but sadly this isn't the case.”

Helpful Report

Posted 5 years ago

“Recently Jacamo has fallen very short of what should be good customer service Despatch seems to be very slow of late. Orders can sometimes take 3 days to even leave the warehouse! On two recent occasions orders of jeans have been completely the wrong size, way too small even though the label was correct. When I returned them post & packing was not automatically refunded. I had to specifically ask for it as Jacamo had sent me the wrong sized item. Please Jacamo, sort your service out and return to the good old days when orders were dispatched within hours and the garments were always the size ordered Also Live Chat is so rarely available. What is the point of advertising it?”

Helpful Report

Posted 5 years ago

“Very good customer service within store. Willing to help the customer and give advice on products. Sales staff have a very good knowledge of the items they are selling.”

Helpful Report

Posted 7 years ago

“Fast delivery, bit pricey and products broke with first wear”

Helpful Report

Posted 8 years ago

Jacamo is rated 2.5 based on 165 reviews