Dear Customer, Thank you for your review. We are sorry to hear that you are unhappy with DPD. Besides DPD, we offer Royal Mail shipping options for smaller orders. Currently we do not offer any other couriers, but your request will be taken into consideration. Best regards, Japan Centre Online
“Came early, melon pan ordered for friends to enjoy at weekend event went out of date within 24 hours.
Sake sat undrank for nearly a week as I expected the order to arrive Friday and it turned up Tuesday.”
Dear Customer, Thank you for your review. Our melon pan is a fresh bakery item which needs to be consumed in 1-2 days as per the product description. If no delivery date is chosen during the checkout process via the displayed calendar, we aim to dispatch all orders as quickly as possible - we are sorry to hear that this created issues. The included sake is an ambient item that can be enjoyed any time. We have been in touch to find a solution for the points raised. Japan Centre Online
