“I like the Japan Centre but the loose leaf Sencha tea I picked isn't very good. It has a very strange bluish green colour to it which I am not used to and the taste was not so nice.”
“Easy navigation and informational online store. Prompt delivery. I ordered items as a gift to someone and they reported satisfaction with quality also.”
“Great natto, classic and familiar to many Japanese homes. I personally find this particular brand to have a stronger/bolder flavour of shoyu (soysauce) compared to some others.
Includes both the shoyu and spicy mustard - as expected.
Delivery came with dry ice packaging which kept it cold -- it included instructions for handling as well, so that was nice too.
I typically put them in the freezer and just transfer to the fridge when I know I want to eat it the next day, so they last super long in my experience.”
“I was was happy to have found somewhere in England that stocks these fab rice crackers that I had enjoyed in a trip to Japan recently.
I ordered 5 packs of the 130g snacks.
Post was too expensive really for these tiny snacks and we cannot afford to order more.
We presumed from the photos of product on your website that these heavenly snacks would be the same size as sold in 7-11 convenience stores.
Perhaps your photos need to show how tiny they are in reality.”
“I ordered sake and a loaf of Shokupan bread online. Process was easy and delivery took a few days to arrive. Unfortunately, the bread expired the day after delivery. This was disappointing and it would’ve been better for something with a longer shelf life to have been sent.”
Dear Customer, Thank you for your review. Yes, our fresh bakery items such as the shokupan do need to be consumed in a short time frame due to their freshness, as indicated in the product description. We are sorry if this was not made clear enough. Best regards, Japan Centre Online
“The shop has variety of Japanese foods and goods. Big enough to walk around and eat in. But it takes a week to get things delivered and frozen delivery cost extra. The condition of foods delivered are good, wrapped professionally, but frozen things don't arrive completely frozen through the uk delivery system.”
“Unfortunately the delivery was delayed for 24 hours by which time the frozen food I ordered had defrosted. This was an issue with the courier.
Japan centre refunded on these items.”
Dear Customer, Thank you for your review. We are very sorry to hear about the delivery issue with your order. We have been in touch and have arranged for a solution. Best regards, Japan Centre Online
“Great range of products, so convenient to able to get these products delivered so promptly. Need to fill my basket to get value from postage, but that's a minor issue.”
