Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Parfum Building, 3rd Floor Left, 2 Chome-17-4 Minami 1 Jonishi, Kutchan, Abuta District, Hokkaidō
Rating: 4.81

4.8 Rating 952 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan Ski Experience is a specialist platform for ski accommodation in Japan, offering access to one of the largest ranges of places to stay in Niseko, Hakuba, Furano and Rusutsu.

Visit Website

Phone:

0136 55 6077

Email:

lindsay@japanskiexperience.com

Location:

Parfum Building, 3rd Floor Left,
2 Chome-17-4 Minami 1 Jonishi,
Kutchan, Abuta District
Hokkaidō
044-0031

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Duncan our rep was extremely helpful, especially organising medical info and early check in for my husband who had fractured his foot and snapped his achillies. We stayed at Kizuna and the amazing team at Landmark where we checked in did everything to inform us of Niseko, accommodation and were so helpful in every way. They are a credit to your team. We were checked in by Kayla who was just delightful - no question was too much for her. She made us feel very welcome. Then we had amazing experience with two lovely Japanese ladies who drove the van and assisted in check-in/enquiries, lugging heavy bags around etc- I think names are something like Minho or Mina and Meha. There was also a Japanese male driver who was so helpful with our gear. What a fabulous team. Please pass on our sincere thanks to these amazing people and let your management know how grateful we are.”

Helpful Report

Posted 10 months ago

“Everything organised very well and always quick to answer any questions.”

Helpful Report

Posted 10 months ago

“Everything was well arranged without any logistics problem”

Helpful Report

Posted 10 months ago

“This was our first time on an international ski trip, and Japan Ski Experience made the process of booking so smooth. It was really easy to secure all of our bookings and staff were very quick to help answer any questions. Would definitely use the service again!”

Helpful Report

Posted 10 months ago

“The professionalism and willingness to assist with our initial inquiries and bookings, through to pre-trip support was outstanding. I have already registered my interest for next season.”

Helpful Report

Posted 10 months ago

“Very organised planning. Great communication.”

Helpful Report

Posted 11 months ago

“This was our first time in Niseko but our third time skiing in Japan with Japan Ski Experience. The team answered all our questions promptly and were very helpful. The accommodation was very nice and met all our needs. Having a van to use to go to all the slopes was a huge bonus as it saved us so much time. Will go to Japan with this team again.”

Helpful Report

Posted 11 months ago

“I would like to express my gratitude to the team at Japan Ski Experience, once again they have made our holiday one to remember, the team provided great accommodation, transfers and other services that met all our requirements, the accommodations were of the highest standard for a great price, transfers were conducted efficiently and on time, during our stay we required extra assistance with reservations and transportation that the team were able to assist with that made our stay that extra special. I would and have recommend Japan Ski Experience to many and will continue to do so. Once again thanks for making my family holidays so special.”

Helpful Report

Posted 11 months ago

“Fantastic and seamless experience. Have had many issues of flights delayed etc and they have been amazing at accommodating last minute unexpected plans. Well done guys.”

Helpful Report

Posted 11 months ago

“The comfort of having everything organized by the one group made our travel very relaxed. Our accommodation was as described and the location for us was excellent. Thanks for making our trip super easy!”

Helpful Report

Posted 11 months ago

“Easy to deal with, great selection of properties, easy to add in additional services”

Helpful Report

Posted 11 months ago

“very pleased with the service received from Japan Ski Experience”

Helpful Report

Posted 11 months ago

“made everything easy”

Helpful Report

Posted 11 months ago

“Thao Nguyen assisted with multiple requests for quotes and looked for more affordable options even on such short notice. Even with change requests after the booking was confirmed, Thao was very patient and proactively contacted the hotel to communicate our issue. I am glad I chanced upon Japan Ski Experience, which made my trip so much easier! Will definitely use again next time we visit.”

Helpful Report

Posted 11 months ago

“Efficient, kept us informed. Transfers on time and drivers carried the heavy luggage”

Helpful Report

Posted 11 months ago

“Made the whole process of organizing accommodation, transfers and lift passes very straightforward. Responded quickly and sorted out any issues we had straightaway. Would definitely use JSE again”

Helpful Report

Posted 11 months ago

“Very responsive and professional in all aspects”

Helpful Report

Posted 11 months ago

“Very efficient service. Extremely prompt at replying to questions. Staff very knowledgeable. I would certainly recommend this organisation and I would use it again.”

Helpful Report

Posted 11 months ago

“Great communication”

Helpful Report

Posted 11 months ago

“Japan Ski Experience were amazingly helpful with all queries I had prior to arrival, including asking questions of our Hakuba accommodation owner, providing extensive details on lift passes and transportation options and all questions were answered promptly. I can highly recommend using Japan Ski Experience for booking a Hakuba holiday and we will certainly use them again if we travel to Japan.”

Helpful Report

Posted 11 months ago

Japan Ski Experience is rated 4.8 based on 952 reviews