Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,689 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

Visit Website

Phone:

(844) 383-7296

Write Your review

Tell us how Jay Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jay Brokers 5 star review on 18th September 2024

Teresa M

Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service; quick and honest.”

Helpful Report

“JayBrokers is a top notch, very professional firm. I have sold four tablets to them, and they respond quickly with quote and processing these transactions.”

Helpful Report

“Have done business with Jay Brokers for years now, and have always found them to be the best. Fair, clear, organized, and courteous.”

Helpful Report

“I sold a Microsoft Surface Pr 7 bundle to Jay Brokers and the price was better than any other place. The process was easy and straight forward, except I wish I didn't have to provide my own shipping materials. Luckily I have multiple boxes and leftover packing protection so this was not a big deal. Communication was great. UPS shipping label is provided (you print it out yourself, so make sure you have a printer), and payment was within 1 day of them receiving my item. Totally impressed. I would recommend them for sure!”

Helpful Report

“Process was simple and I received my check just a few days after they received and inspected my items.”

Helpful Report

“J brokers is fast offer you fair pricing and will pay fair pricing as long as you’re straight with them upfront I would new business with anyone else this is my second time do use them as trades ins. Thank you Jay Brokers”

Helpful Report

“I’m delighted with the whole process. This is especially true because I sent a local competitor a different product the same day (that offered a higher amount), and I’m still awaiting payment after it bounced from their payment system. Also, the time it took to receive, inspect, and notify me about the process and when to expect payment was top-notch. Excellent place to do business with. I will work with them in the future.”

Helpful Report

“Excellent service fast payment satisfied customer”

Helpful Report

“Always great communication, exceptional service, prompt payment. Truly a joy to work with!”

Helpful Report

“This is my second transaction with Jay Brokers. They have terrific support, offer a fair price and pay quickly. They are my go-to shop for selling my old tech!”

Helpful Report

“Trade in is easy and quick. The communication from when you package Is picked up, when it’s received and when payment is sent is great!!”

Helpful Report

“I am very pleased with Jay Brokers service, prices and excellent feedback.”

Helpful Report

“Awesome job”

Helpful Report

“I have sold everlasting items here, never a problem. It’s the only place I trust to sell my older devices. It’s super easy and customer service is great.”

Helpful Report

“Highly recommend Jay Brokers if you’re looking to sell electronics! Most notable: —Staff who quickly reply to any messages I had the chance to use two companies to sell my devices and Jay Brokers were the outstanding. (Shoutout to Justin!) —Notifications: When the item is received, and a timeline to see what stage the device is in. —Quick payout! 🌟 Look forward to using this company in the future if I have any other electronics to sell.”

Helpful Report

“Everything went as expected until time for payment. I didn’t receive the Amazon gift card as advertised and have received no responses to my multiple emails. Once getting past the lack of response and a few email conversations and the issue was completely resolved.”

Helpful Report

Hi Martin, See below/attached. I think there has been a misunderstanding? ---------- Forwarded message --------- From: Jay Brokers Date: Fri, Sep 17, 2021 at 9:03 AM Subject: Re: Jay Brokers :: Payment Sent for #Jxxxxxxxxxxxxx To: Martin G Martin, Glad to help. Yes, you have to use the claim code from Amazon to add it to your Amazon balance. I just double checked and it was sent September 16, 2021 at 10:19am EST. See attached for peace of mind. Look for an email in your inbox with the subject including "Amazon Gift Card." It's possible that it may have also gotten delivered to your spam folder, so double check there as well. If you cannot find it, please let us know as Amazon does give us the option to request it to be re-sent (the old claim code gets voided in the process). Kind Regards, Justin -- Jay Brokers Risk-free Secondhand Marketplace

“Very trust worthy people they did what they said they where going to do very happy I would do business with these people every time I need to sale anything”

Helpful Report

“I have worked with this company more than one and they are slow cooperative and courteous and answer every question I’ve had. Every transaction I’ve had have been very smooth and quick, the last time I got paid the same day they received my device. I’ve always gotten the amount they offered. They are definitely my go to guys from now on. Best company ever”