Jay Brokers Reviews

Name: Jay Brokers
Rating: 4.96

5.0 Rating 1,709 Reviews

100 %

of reviewers recommend Jay Brokers

Company Reviews

Metrics

Info

5.0

Based on 1,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Jay Brokers:

Jay Brokers is a risk-free secondhand marketplace. Buy and sell smartphones, laptops, tablets, cameras, collectibles, guitars, watches, and more. Get an instant cash offer for your gently-used items today!

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Phone:

(844) 383-7296

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Jay Brokers 5 star review on 18th September 2024

Teresa M

Jay Brokers 1 star review on 25th August 2022

Anonymous

Anonymous // 01/01/2019

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“I have used Jay Brokers twice and and I could not be more satisified. They are now my number one choice for selling my electronics. They are not only fast, but they offered me more than any other service of this type.”

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“Easy to work with, they were kind when I was a bit late on sending the package, money came quickly. I felt the offer was fair as well.”

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“Excellent, As represented!”

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“I have been a customer with Jay Brokers now for some years now; and they have always treated me very very fairly. Their offers for my items that i wanted to sell them were always fair; and some of them was more than i expected.You can't ask for any more than that.”

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“Excellent service. Will sell wider range of electronics than Swappa and Gazelle.”

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“I thought everything was really smooth and their Communication was great. I had never dealt with them before or any type of online pawnshop but I was blown away by how everything went and I got a check in the mail days later for the amount we had agreed on. I highly recommend These guys and will use them again in the future. I had also talked to a person at a Best Buy located next to me and he said nothing but positive things about them also . Thank you!”

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“Thank you. I’ve had consistent great service with you. Justin is great to work with.”

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“I received a good value for my item and was kept informed about the progress of the transaction. Also, turnaround time for my payment was excellent.”

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“Jay Brokers are very efficient and helpful. We were very lucky to be put in touch with them.”

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“Jaybrokers is the only place I go to when selling my electronics. The customer service is excellent and answers any questions that you may have. I have been dealing with them almost 2 years now and have found them to be the most fair and honest in their pricing of items. I have dealt with other companies in the past, however, I will never go back to them. Jaybrokers is the best and if you want the best quote on your item, please check them out. You won't be disappointed!!!”

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“Jay Brokers did exactly what they said they would do and in a very timely fashion! We highly recommend them and will use again in the future.”

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“True to their word !!”

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“I am so pleased that I ran across Jay Brokers. The process was seamless. I received payment for my device in a very expeditious fashion. I highly recommend working with Jay Brokers.”

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“Jay Brokers were very easy to work with, communication was clear and consistent so I knew exactly what to expect. They gave me a very fair price for what I was selling too. I received my check in a timely manner just as they explained I would. I recommend them above all others if you are looking to sell! SAM”

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“Great price, great service, very easy to work with.”

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“I have used Jay Brokers twice and each time they were prompt in processing my sale and receiving a check in a few days. Extremely professional!”

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“We've used Jay Brokers twice so far and have been extremely satisfied. They provide prompt, efficient service both when providing quotes and when paying us on the agreed upon price.”

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“I recently had battery and power problems with relatively new (but out of warranty) and costly upgraded Microsoft Surface Pro 4 (Core i7 Wi-Fi 256 GB 16 GB) laptop, a problem known by Microsoft. The Microsoft Store response was that because it was out of warrenty, they would not accept it as a trade in (that is, giving me credit towards a different computer sold by Microsoft), but would accept it as a turn-in, meaning that if I turned it in I could buy the identical computer, with no warranty, if I paid an additional (approximately $500 plus tax; there was no assurance that this identical model would not experience the same problem. Though I liked the Surface Pro 4, I had no desire to pay several hundred dollars knowing the new machine could have the same problems, and absolutely no warranty. I contacted a number of shops to see about fixing the problem and responses were either they didn't work on the Microsoft "sealed case" Surface Pro 4, or said the cost would be essentially half or more of the original cost of the model I had Outlets I contacted about selling to (similar to Jay Brokers) either said they didn't accept Surface Pro 4s or offered pennies on the dollar. My other option would be to sell the Surface Pro 4 on CraigsList for (again) pennies on the dollar if there was a buyer, or sell it on eBay "as is" or "Buyer beware", neither would I do, passing the problem on to someone else. Jay Brokers, which I found randomly, responded, noting that "It's a bit of a gamble for me..." with the given symptoms, and said that they be a buyer at a certain price. I thought the price Jay Brokers offered was fair (and what I could use towards a (non-Microsoft Surface) replacement laptop. Maybe I could have haggled with Jay Brokers for Ithan try to haggle for a little more, in part because I was including a power cord which could possibly be used with another computer, I accepted the offer, and chose (rather than cash) to receive an Amazon gift card, which arrived one working day after Jay Brokers received and checked the Surface Pro 4. (I won't post how much I was offered in part because Jay Brokers, like others, makes offers based on a variety of circumstances, and what applied to me might not apply to others.) Jay Brokers help, and communication, was excellent, they responded timely, they listened to what I said, and they explained reasoning for their offer clearly, and, with hindsight, I believe their offer was much more than fair for me, certainly better than Microsoft's options. It was easy and rewarding (for me financially) to work with Jay Brokers. I am more than willing to offer this review of Jay Brokers. dungarees@gmail.com”

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“I have conducted several transactions with Jay Brokers. They have always been fair with cash offers for the equipment I was selling, and totally reliable with payment. I could not ask for a better online sales experience.”

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“Excellen service. Fast quotes and fast payments”

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Jay Brokers is rated 5.0 based on 1,709 reviews