“Car booked in for service and MOT under 2year warranty.Were kept informed while waiting ,and sent video of work being done with clear commentary from technician.The came back having also been cleaned and valeted.
Would highly recommend JCT600 Meadowhead to family and friends.”
“My parents bought a car a few months ago and recently scraped the wing mirror. Dad did not tell anyone for days as he was gutted 😞 They popped into JCT600 at Norton Sheffield 8 and were lucky enough to get Rebekah. She contacted the company that they had cover with and within days they were at their house repairing the damage. Mum and Dad were so pleased with the service. Thank you again Rebekah.”
“RE WARRANTIES !! I HAVE TAKEN OUT A VW WARRANTY FOR THE LAST 3 YEARS. BRILLIANT IF SOMETHING GOES WRONG IT WILL BE REPAIRED !! YES BUT WITH A 2 MONTH WAITING LIST WHATS THE POINT. THEY’RE OK TAKING YOUR MONEY BUT THEN YOU HAVE TO WAIT 2 MONTHS FOR IT TO BE LOOKED AT !! I’VE HAD 2 ISSUES RECENTLY ONCE WHEN THE AIRBAG AND INDICATOR INDICATED A FAULT CALLED AND TOLD 2 MONTHS WAIT. HMM !! AGAIN WHEN THE WIPERS KEPT ON GOING OFF BY THEMSELVES, AGAIN 2 MONTHS WAIT. DO NOT BUY !! THEIR OK TAKING YOUR MONEY BUT YOU HAVE TO WAIT AT LEAST 2 MONTHS !!”
“Outstanding service from the first call I made . Love my new Arbarth 500 thank you David.
One of the best companies I’ve used highly recommend thanks again”
“Enquired about a car salesperson was Aimee My trade in price was poor so I explained my budget. Aimed assured me that the best way was to sell my car to a company which I received a good price from and then she could do the deal at my budget. I sold my car and called her back she seamed a bit flustered and returned to say she didn't guarantee my budget as she couldn't now meet it??? Long story short I now have no car and no deal for a new car. I think I called her bluff and I asked her to play our call back to see exactly what was said as she told me 3 times she could meet my budget if I sold my car. Shambles!!!”
“Have just bought a mokka from jct Rawdon can not praise the salesman David Blackburn everything explained clearly and nothing was to much trouble kept up with all information regarding sale while waiting on it to be finalised. When picking up car was taken through all gadgets and instructions clearly. He made sure we were confident with everything before driving off. Would definately recommend using this car sales with no hesitation.”
“The sales representative persistently asked me to use a loan from a financial firm with an interest rate, like a loan shark.On top of that, he said he had no other choice as if my credit score was problematic. I asked him to give me his manager's email address.he said that he was the manager and they had nothing to do .I told him to refer me to the finance company that their own company works for and I am a client of. persistently did not do that either.His attitude is not acceptable, as if I have to do what they want by bullying.I am now buying a 2019 Mercedes A series instead of the 2017 Ford Kuga with the installments in the payment plan he offered me.If this sales rep is really a manager and is behaving that way, then the employees under him are probably kicking the customer out of the showroom.”
“Thank you to Gurjit Dhesi from jct600 Bradford
From start to finish he was clear on the process of the sale of my daughter car. We liked all the videos you sent us regarding all the details about the car and the valet it had before pick up. We will hopefully be returning”
“Such a disappointing experience with JCT600 in Leeds. They were quick to close the sale but then twice assured us it would be ready so we took 2 hour train journeys to collect it only to be told it wasn’t. They then promised to deliver it but didn’t. Go to a dealer who will value your custom, this really took the shine off our new car.”
“An absolute joke , car purchased for hard earned cash £18k. The car had only 4 months Mot which company policy states 9 months minimum on the advisory all 4 tyres adviced to monitor or replace for side wall cuts. A cracked windscreen which saying that Jct do a multi point inspection I would question this! Just on the cracked windscreen they ask to claim on our own insurance! Really! They operate a return policy which the car has been returned as this was sold against company policy and in my view a dangerous car to drive because of the tyres which again I'm no expert on tyres but have been on the advisory which tells me they need replacing and as for the sales team who clearly don't have a clue with regards to Jct procedures/ policy clearly need retraining as the whole experience of buy a car is stressful at the best of times! Going to a premium dealership and a premium brand car you would expect a premium service from a shabby run dealership in Chesterfield Derbyshire!
We require a full refund of the purchase price of the car and are currently waiting!!! They operate a return policy which we have returned the car as not fit for road us because of the cars tyres! Here's to waiting for some sort of respy!”
“Shabby service department
The service department is shocking. It was my first time with this retailer and will be the last. Incompetent, massive let down.i booked my car for service, when arrived at seat they advised me to go to VW Jct600, took my car to VW just to be told that my car wasn't booked with them. They told me that seat after sale moved to VW and my car booking is not showing on theeir system. When i sowed them my booking confirmation they then decided to take my car in for service and told me that my car will be ready in 4 to 5 hours. 45 minutes later I received a call from them advising to pick my car up as they cannot carry out service on my car. When arrived back in I were told to wait and my car has gone in for a service.when I got my car keys back I were told that air filter is not replaced as they were unable to order it from SEAT. They forgot to contact me to arrange airfilter replacement. I waited for two weeks and I had to complain to get this filter replaced. Second unnecessary trip to them due to their shabby service department.”
“Disgusting customer service, i walked in to jct600 Vauxhall show room, a woman sat on desk was angry just to see me, and didn’t even want to talk to me, she judged me for what I was wearing and spoke with anger, my father recently died so ive been depressed, i recommend to go somewhere else for a motability car and not this place, thank god I went to another motability place and they were fantastic and never judged me, avoid jct600 when it comes to motability cars”
“After spending a lot of time choosing a vehicle, i decided on purchasing from JCT600 Boston, That turned out to be the biggest regret of my life!
I found the vehicle i was looking for and had a great video presentation sent out from them, I asked a few questions about the vehicle and was assured it was a great choice and it will be put through a 122 point check and delivered to my home. all sounded great.
The vehicle got delivered and it all went downhill from there, within a very short space of time I noticed a noise coming from the wheel so i messaged JCT600 Boston and asked about its history and was told the old, great car owned by a family etc etc.
I then decided to take it to my local VW garage as it was still under warranty, as soon as it was put on the ramp the garage said it has been involved in a collision, not only that but it has been bodged repaired with cheap aftermarket parts.
I was very disappointed to find that I had been using this vehicle that VW said was "NOT FIT TO BE ON THE ROAD" to drive my young family around in.
I contacted JCT600 who agreed to take the car back, the sales man was very helpful in keeping me up to date on things and I felt a bit assured that they would sort the issue out.
Things were going as well as can be expected in regards to receiving a car that had been bodged repaired then signed off to say it was ok.
I then got to the point to speaking to a manager to exchange the car for a lesser model of the same year with a small difference in price, i had sent the link to the car in and didn't have a reply for a day or so, i then got passed from pillar to post and by the end of it i was left without a car and it took over nearly 2 weeks to get my money back.
I am still looking to purchase a car after returning the Tiguan reg plate ex19xmh 2 weeks ago and only now receiving my money back, JCT600 Boston has put me through a huge amount of stress with a lot of broken promises.
I was extremely disappointed they would not do anything to help me after sending out a vehicle that was bodged back together after being involved in an collision.
STAY AWAY AND AVOID LIKE THE PLAGUE”
“Recently visited the Porche Leeds and…
Recently visited the Porche Leeds and have to say a great service department. Made us feel extremely welcome and very covid safe. Would definitely recommend. Well done team and a very merry Christmas to you all”
“Buying a new vehicle is a big decision. I had looked at other traders and honestly felt massive overwhelmed, to the point I was going to forget about buying a car! Then I came to JCT600 and met Gwenda Hudson and Steven Burt! All I can say is WOW. The care, honesty and support they provided throughout my purchase was LEGENDARY! What a fantastic asset to your team both of these people are! I won’t shop anywhere else when buying a new car again, and I will absolutely be making sure that I recommend both of them to anyone I hear of who is buying a car! Gwenda, Steven, all I can say is THANK YOU SO VERY MUCH! I really really appreciate your help, and I LOVE my new car. Absolutely FANTASTIC
Click”
“I purchased an approved Porsche 991 convertible. It had covered 22.5k miles from new and after 5 months of my ownership 2.5k miles - there was a mechanical failure, a bolt sheared in the engine. The after sales manager (Scott Fairhead) has not engaged with me and so far has refused to pay anything towards a the repair in contravention of Consumer Rights Act 2015. Apparently they would after 3months but not 6months. The law is 6months. I welcome his review of this to reconsider not breaking laws designed to protect the consumer. Good luck everyone. Judge a retailer by what they do when things go wrong”
