JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Louise gave us a very warm welcome in the first few days and was there to help us with any questions or problems. She gave us a good briefing and many helpful tips for traveling alone. If I needed help with something in between, she was able to help me a lot and made the initial phase a lot easier for me. I am very happy that I was accompanied so well the first few days. Thank you Louise!”

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Posted 2 years ago

Thank you so much for your lovely review, Matilda. We are so happy to hear that Louise made your first few days so simple and straightforward, and that she had lots of helpful solo-travelling tips to help you on your experience! We hope you have the best time! - JENZA Team

Posted 1 year ago

“Jessie has been such an amazing and supportive person to help me organise my 12 month working holiday in the USA. She is always there to answer any questions i have and offers as much advice as she can. She makes a hard process so much easier and makes sure you always feel supported. Thanks so much Jessie!!”

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Posted 2 years ago

Thank you so much, Georgia, for the 5-star rating of JENZA! It's great to hear about your experience and how much Jessie has been a help and support! Have the best time in the USA and we can not wait to hear all about it. - The JENZA Team

Posted 2 years ago

“Hannah and the JENZA team have been so informative throughout my whole process — from submitting my initial application, to questions even after being given my POE. Hannah has gone above and beyond and I'm so appreciative! Friendly, empathetic and professional, I have felt completely supported. Also, I know having worked in customer support how challenging it can be, especially during busy periods. Despite this, response time was so quick and all my questions were answered in detail. Can't thank you all enough, in particular Hannah!”

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Posted 2 years ago

Thank you so much for your 5-star rating of JENZA! We are so thrilled to hear such great feedback. It is wonderful to hear that you felt supported throughout the whole process and that you appreciated Hannah's efforts in going above and beyond. - The JENZA Team

Posted 2 years ago

“Jessie has been very supportive, friendly, informative, knowledgeable and helpful throughout the process. She is quick to respond to any questions. I would recommend working with her.”

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Posted 2 years ago

Thank you so much for your kind words and 5 star rating of JENZA! We're especially pleased to hear that you enjoyed our service. Jessie has been a great asset to the JENZA team, and we are very happy to have her on board.

Posted 2 years ago

JENZA is rated 4.9 based on 264 reviews