JG Pest Control Reviews

Name: JG Pest Control
Address: JG Pest Control, Andrew's HouseWallingford Road, UXBRIDGE
Rating: 4.22

4.2 Rating 1,447 Reviews

81 %

of reviewers recommend JG Pest Control

Company Reviews

Questions

Metrics

4.2

Based on 1,447 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 053 9001

Email:

s.devereux@jgpestcontrol.co.uk

Location:

JG Pest Control, Andrew's HouseWallingford Road
UXBRIDGE
UB8 2RW

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JG Pest Control 1 star review on 15th April 2025

Anonymous

JG Pest Control 5 star review on 8th July 2021

Ms Rusty Ahearne

Stephen Riley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Young guy turned up been on job one month, no protective clothing and hired van, couldn’t find nest in garden despite 100’s wasps flying everywhere in the grass. Decided he couldn’t help, asked about the money I’d already paid said nothing to do with him contact the office! Rang the office very unhelpful said I needed to put complaint in writing, e mail not acceptable (?)! After writing was offered an insulting £5 back from original £120 ( can’t remember exact amount charged) eventually after several attempts gave me back half from memory ( this was from last summer ). This company promotes itself as local, friendly and efficient none of which I found to be accurate, complete rip off, recommend you avoid them like the plague!”

Helpful Report

Posted 6 years ago

“I paid over £200 but when they came out, the guy said the best was dead so he put it in a bin bag and off he went. A lot of money for the little that he did.”

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Posted 6 years ago

“Quick and efficient”

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Posted 6 years ago

“Quite honestly we do not think he did anything to solve our problem. He was quite rude, he was not at all interested in our problem or any potential problems, and the problem did not go away,”

Helpful Report

Posted 6 years ago

“Arrived on time...to a nasty wasps nest by front door ...I had been stung the day before....about 20 minutes after arriving job done ...and cost was very reasonable...”

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Posted 6 years ago

“A really friendly team and great work carried out - got rid of my rat problem straight away”

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Posted 6 years ago

“Very professional service all round 👍”

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Posted 6 years ago

“Had a bedbug problem and had tried various methods/other companies to try and resolve it but no joy. Contacted JG and am now seeing a marked improvment. I am 2 weeks into a 4 week chemical treatment and while there is still the odd one around (which they said there would be with the chemical option), I can see light at the end of the tunnel. Thank you JG!”

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Posted 6 years ago

“Called JG Pest control regarding a Wasp problem, they got someone straight round the same day and removed the problem. Great service would definately use again!”

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Posted 6 years ago

“Very happy with the quick and prompt service by the team at JG Pest Control. Very professional and I am ecstatic with the results. A++”

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Posted 6 years ago

“I didn't expect JG Pest Control to turn out to be the pests. Watch out for the VAT scam (they add VAT at the last minute) on top of an already overpriced service. Don't worry though, if you aren't happy the two guys will refuse to leave your home until you have paid. Not very professional and particularly worrying when you think of vulnerable people where these sorts of intimidation tactics can be very upsetting. I recommend you find somebody else and only use this company if you have no other choice.”

Helpful Report

Posted 6 years ago

“Asked the Gloucester depot to remove a bees nest from our roof. Warned them that we have had bats nesting in the roof that might prevent them from treating the bees nest. Assured over the phone that they could "certainly do something" before taking payment of over £150 in advance. Attended site for all of 10 minutes and said they couldn't do anything because we had bats nesting in the roof! HQ has since refused to refund us save a pitiful token amount. Terrible from start to finish.”

Helpful Report

Posted 6 years ago

“Had a visit from an incredible lady called Michelle yesterday to sort out my mouse problem. I didn’t know up to this point how unbelievably terrified I was of having them in my home especially after one popped it’s head out from under the sofa late one night. Michelle realised from the start how frightened I was and was extremely understanding and caring. She caught the one in the lounge and put lots of stuff down everywhere to try and deal with any others. I have moved out for a few days until the problem is (hopefully) sorted and Michelle insisted on making sure I had everything I needed, all was locked up and I was calm enough to drive to my mums. She really did go way above and beyond what I would have expected. Hopefully she will be the one to come out for our follow up visit - thank you Michelle x”

Helpful Report

Posted 6 years ago

“They came once to my property to visit for foxes, and took money for 3 visits only came once and never bothered booking for a follow appointment. They did this for my other property for Rodent control, and really bad customer service”

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Posted 6 years ago

“Amazing service from start to finish - JG Pest Control were so accommodating and efficient. Lovely customer service from Sam on the phone too. I would definitely recommend this company!”

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Posted 6 years ago

“I recently found a mouse in my kitchen, tried a couple of other companies who wanted crazy money for it. JG explained thier treatment process to me, came the same day to start the eradication. The guy that came was very thorough and explained to what would happen next. Very happy with the service to date. Would highly recommend.”

Helpful Report

Posted 6 years ago

“We paid 250.00 that’s a lot of money to sort out bed bugs out we wasn’t swarmed with them but we had tried to deal with them ourselves fir over a year we was getting maybe 60-80 a week using spray ourselves this went down to 30 week so we paid jpg pest control had to find somewhere to go for 8 hours why they did it and they let us down waste dey then they rebooked is came out promised that it kills them and they never come back after 4 weeks we were only seeing 10 a week they came out resprayed I checked my cameras and the bloke was literally here 10 mins sorry how can you call that repeating the spray we are still getting them now 7 months later not a lot maybe 3-4 month don’t waste your money get a proper company in like rentokil we wasted 250 on this company and they lie they can’t get rid them I’m so annoyed I tried emailing and phoning but they don’t want to know”

Helpful Report

Posted 6 years ago

“I called JG pest control and they came out on the same day. they left bait boxes. didnt really look around the property I had to show them where they might be they have made 5 visits and the problem is not solved I have done everything they have instructed eg. covering the air vent filling the holes. they left poison under the sink that has mostly gone. I have called them up said they will be charge to come out again it's not a very good service when I booked them they said we are here to relsove the problem but the problem is still there. one visit was a waste as it was there own fault they left faulty mouse traps that didnt work. I'm not a very happy with them at all.”

Helpful Report

Posted 6 years ago

“PESTILENTIAL COMPANY; STEER WELL CLEAR!! Highly disreputable dishonest company, bullyboy sharp practices, hell -bent on fleecing people. Do not use them. We made an appointment but the gormless John failed to ring on our doorbell and didn’t bother calling us to say he was outside but just left. Later that day JG slapped us with a 50% cancellation charge of over £200 with threats of prosecution even though it was THEY who messed up the appointment, despite Sebastian in their sales department confirming the same day cancellation fee is £95 and even though we showed them CCTV footage of John standing outside our door, not ringing our bell and then leaving. They deploy a relentless army of motivated money Mercenary, unreasonable, money-grubbing people. We would rather have domestic pests in our home than this malevolent lot.”

Helpful Report

Posted 6 years ago

“We have recently taken a commercial contract out with this company. They attend regularly, are conscious of our safety regulations when it comes to our warehouse department and have a great knowledge of what the issue is and what to do to help. When we have had the need to call them out for an issue they have nearly always attended the same day. We would highly recommend this company for all domestic and commercial pest issues.”

Helpful Report

Posted 6 years ago

JG Pest Control is rated 4.2 based on 1,447 reviews