“Easy to order. Received on time. Well packaged. Company communicated throughout order/delivery process. Product (duffel bag) was as specified online. Can’t argue with that …”
“I recently contacted Jones regarding a bag that ripped along a seem. They asked me to provide photos of the damage and decided it was covered under warranty and shipped a new bag out the following day. Customer service was prompt and professional. Even confirmed whether or not I had any custom embroidery on the damaged bag so they could replicate!”
“On a recent flight both stand rods, on my less than a year old Jones classic bag, were bent, one quite badly, we emailed the airline, and got no response, I called you company, explained to the man that answered,( I wished I could remember his name) I had both rods in less than three days, at no charge to me. Thank you so much for the great service.
Jesse Naylor”
“Really beautiful looking bag (Utility Carry), my only issues with it are the 3 openings vs. the 5 in the Trouper (I had my Trouper and my whole golf bag stolen, so replaced with a more economical option) - I find it hard to fit clubs in and pull out. Also the straps are less than ideal. That said its an absolutely beautiful bag.
I loved my Trouper for the short time I had it. 5 stars on that. 4 stars on utility carry.”
“I needed a smaller carry bag and kept seeing the Jones products online but never in person. On a whim, I decided to order the Original Jones Bag (camo) and could not be happier. The stitching is well done and properly done. You really can see why they were able to build a business off of a core product. I understand that you can't snap your fingers and magically they appear in every golf store for everyone to see but this really makes most bags in shops look cheap. I would have bought this over my last bag and I have full intentions of purchasing a Trouper to replace my current stand bag.”
“Product is amazing and great quality! Very fast shipment and communication of shipment and delivery was much appreciated! Thank you for such great service with this order!”
“Bought a golf bag, and loved it. Great pockets, exceptional quality, especially the zippers. Took it on a trip, and all my buddies liked it. Bought another one, for one of their birthdays.
Excellent shipping and communication while in transit”
“Jones Sports Co. products are top-notch! We are a repeat customer as everything we order continues to be great designs, quality products and always on trend with the golf industry. Customer service (Tanner) is always professional and provides super quick responses. Thank you Jones Sports Co!”
“i sold Jones bags for many years and they were great bags. This my first bag in many years and the bag is very well made. The only thing i would change would be the be to reposition the cooler.
I would relocate to the side pocket. need more room for balls and gloves. This is just my opinion as some may love it right where it is. My wife loves it for their birdie juice. Great product and great company.”
“A blast from the past and a beautiful alternative to my large cart bag when I’m walking. I personally use it as more of a Sunday bag for 9 clubs but it could definitely be a full time bag. (Not a knock on the bag but if you play oversized grips the bag seems to max out at about 12 clubs)”
