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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
My daughter loved the bracelet which arrived in time for her birthday. As I live abroad I haven't actually seen it yet.
Helpful Report
Posted 9 years ago
I think the website is very easy to use and the products are good and value for money, I always buy nomination charms and bracelets from Joshua James,,,,, it is however annoying that I have to ask in special requirements for packaging for all charms if buying more than one as on many occasions I have ordered more than one and only received packaging for 1, assuming they are for 1 person isn't acceptable.
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Posted 9 years ago
Product dispatched quickly and arrived on time. Product packaged well, and all was expected, including Thomas Sabo pouch. Brilliant free delivery service.
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Posted 9 years ago
one order i placed with you came to time, but had to cancel another failed to arrive, no information on the reason for the hold up supplied, to reasure me it would be arriving anytime soon.
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Posted 9 years ago
This one was fine but when I ordered a Pandora bracelet a year ago and never received it in contacted you many times and did not ever get a refund so this was very disappointing so was reluctant to order from you again
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Posted 9 years ago
In the main the transaction experience was good. Only issue was that when the order was placed a message came up to say confirmation email had been sent to my email account but this did not happen until three days after the transaction ended so confusion on whether it had gone through. Staff were helpful offline so overall good but please sort out the email issue.
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Posted 9 years ago
Was fast delivery and the genuine thing too
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Posted 9 years ago
Quick delivery and fair prices
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Posted 9 years ago
Impressive service and speedy delivery
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Posted 9 years ago
was overall happy with my order but disappointed that I ordered next day delivery which took over 3 days
Helpful Report
Posted 9 years ago
Its a shame you now have to pay for deliveries as previously it had been free :(
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Posted 9 years ago
It's a gift so I can't really say. I personally think the classic Nomination charms are bit overpriced.
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Posted 9 years ago
Feel that if you buy more than one item, free delivery could be an option.
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Posted 9 years ago
Good reliable fast service
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Posted 9 years ago
speedy delivery
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Posted 9 years ago
Really good bargains in the 50% off sale, very happy with the engraved item it looks lovely. I bought a Sabo charm but when I opened the hatbox it was empty, I shook the envelope but there was nothing else there, I finally found it stapled to the invoice in a little plastic bag. I would prefer the charm to be boxed when it arrives.
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Posted 9 years ago
Straightforward ordering and a prompt delivery! All pretty good for me!
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Posted 9 years ago
Everything I expected. Arrived very quickly. Pleased with my purchase.
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Posted 9 years ago
One item was left out of my order but after I phoned and informed the shop it was dispatched the same day and arrived the next day. My items arrived in good condition and I was very pleased with them.
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Posted 9 years ago
Great service, just a shame that items can't be dispatched over a weekend so that next day includes orders placed on a weekend and therefore delivered on a monday.
Helpful Report
Posted 9 years ago
Joshua James is rated 4.7 based on 21,754 reviews