Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, just writing to say I still haven't received my snowman charm yet so can't comment.”

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Posted 3 years ago

“Very good service! :)”

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Posted 3 years ago

“Package was delivered to an incorrect address. I can proove it with the map. I know that the delivery from Royal Mail isn’t their fault, but their reaction to my complaint is. They are not willing to take this up with Royal Mail until 14 days,. This parcel is not lost in the post, it’s been delivered to the wrong address!!”

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Posted 3 years ago

“Always on time, always good value, always happy”

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Posted 3 years ago

“unfortunately, the postal strike held up my item, but the customer service at Joshua James was excellent.”

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Posted 3 years ago

“Didn't know nomination charms could be personalised so ordered one,love it.Great service,easy website,fast delivery and a lovely personalised charm.Ive bought from Joshua James before&will do again”

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Posted 3 years ago

“Disappointed! I'm still waiting for a delivery that was supposed to arrive in 1-2 working days as I paid!”

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Posted 3 years ago

“great fast service on there behalf”

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Posted 3 years ago

“We gave 5 stars as from ordering to delivering our order we were kept in touch. Fantastic company to do business with. Mr and Mrs dodds”

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Posted 3 years ago

“I purchased a gold pendant to give to my daughter in law following the birth of her daughter . I had her daughters name inscribed on it . The service so swift , the necklace beautiful . I will purchase again from Joshua James Jewellery .”

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Posted 3 years ago

“I had a terrible experience with this company, ordered a nomination bracelet which is 2 links shorter than anywhere else when u order with Joshua james! Jade who dealt with me was the most unhelpful customer service person I have ever dealt with! Not one bit of advice on returning my item, just telling me the customer to state to her where on the website it told me how many links there would be! Awful service! Would not recommend or ever use on again and all down to the diabolical customer service recieved when I emailed to ask about the bracelet I ordered. Still waiting on my refund”

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Posted 3 years ago

“It never turned up.”

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Posted 3 years ago

“Not received it yet . Ordered 23 nov dispatched 24 th . It’s now the 19 th December and I’m still waiting . I have been told twice wait till Friday now it’s wait until Wednesday . 2 days before Christmas . Thanks for trying to find my package . Tracking . Not good . Entered number and I’m told can’t tell you anything yet as it’s not been delivered . That isn’t the point is it . Really annoying .”

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Posted 3 years ago

“Item ordered and not recieved. Phone lines cutting off, email says to wait longer on 2 occasions untill i got PayPal involved then all of a sudden they said it had been delivered which it hadn't. Still waiting for response”

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Posted 3 years ago

“The charms were amazing especially more so because of the engraving”

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Posted 3 years ago

“Great product great packaging great response and customer service.”

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Posted 3 years ago

“Great price and service. Thank you!”

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Posted 3 years ago

“lovely and received really quick”

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Posted 3 years ago

“The Bumble bee charm was bought for a Christmas present for my daughter....it is very true to description and very pretty...I'm sure she will be very pleased with it. From ordering to delivery was a breeze, and I would definitely recommend Joshua James.”

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Posted 3 years ago

“Excellent service, can't fault. Have recommended you many times to other people for nomination links. I work in retail and when my bracelets are remarked on I direct people to your website.”

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Posted 3 years ago

Joshua James is rated 4.7 based on 21,754 reviews