Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely nomination link, quick delivery, excellent website site”

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Posted 3 years ago

“Brought as Christmas present 3 items 3 gifts Only one bag - why”

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Posted 3 years ago

“Fantastic product and fast delivery, will always buy my Nominations from this company.”

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Posted 3 years ago

“Very happy with all the purchases I have made from Joshua James. Easy to select items ,never been an issue with delivery to my home.”

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Posted 3 years ago

“The earrings look lovely. They are Christmas presents for my 2 best friends. I’m sure they will like them”

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Posted 3 years ago

“Prompt delivery, item just as expected.”

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Posted 3 years ago

“High-quality products at great prices, customer service and delivery is top notch. Would def recommend and will definitely use again”

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Posted 3 years ago

“fast easy service”

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Posted 3 years ago

“Plenty of nomination charms to choose from. Prompt delivery and well packaged so item arrives safe and sound.”

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Posted 3 years ago

“Just to say delivered when you said items are exactly as your web page very happy thankyou”

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Posted 3 years ago

“I’ve bought from Joshua James several times even had engraved charms always arrive quick and packaged well prices are always reasonable too very happy with the service and products”

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Posted 3 years ago

“Your claims of 15% discounts on initial orders need to be clearer and crisper when brand exceptions apply. People need to know these before they engage with your online shopping platform Never made it to checkout and never will!”

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Posted 3 years ago

“Placing order was quick and easy, delivery time good despite postal strikes and item as described and pictured. Thanks!”

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Posted 3 years ago

“Excellent service. Quick delivery. It’s a Christmas gift.”

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Posted 3 years ago

“Bought a lovely nomination charm for a friends birthday. She loved it. Good service and communication. I have bought here before.”

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Posted 3 years ago

“Everything that I’ve ordered is beautiful and the delivery is quick, always correct and always in time. Very happy and will continue to buy”

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Posted 3 years ago

“Quick delivery. Very easy to order.”

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Posted 3 years ago

“Excellent service from ordering to delivery my charm was just as I expected and a good price good quality I will definitely use again”

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Posted 3 years ago

“Incredibly quick dispatch, lovely hand written thank you note, and great quality jewelry. Will definitely order from here again!”

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Posted 3 years ago

“I placed my 2nd order, on 29th November for a nonimation charm, this charm is a Christmas gift, the order was placed in ample time to allow delivery prior to Christmas. I contacted the customer services team via email and spoke with Jade. As I have a real concern my package has been lost.to be old to wait 14 days, well as you can imagine this is not acceptable, I have paid for a item, and as on 9th December still not received it. This I beyond your own timeframes advised, may I aslo dd my 1st order, was also placed in November and arrived within 3 days during royal mail postal strike, so there is no reason why I still have not received my Christmas gift? I have requested a second charm to be sent. In fist class post but doubtful this will even be considered, so why should I be left to wait for a parcel hat is clearly not going to get here. Then wait a further 14 days this takes us after Christmas so no point in that, i paid for an item, I expect it to be delivered yiu took the payment, I should be offered a full refund regardless, this isn't a great customer satisfaction on a second order”

Helpful Report

Posted 3 years ago

Joshua James is rated 4.7 based on 21,754 reviews