Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite disappointed tbh that they don’t even come in a nomination sleeve or something. I needed both The charms I ordered for 2 different birthdays and they looked awful in a see through bag. I’ve never bought nomination before and it’s not come in a nomination packet”

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Posted 6 years ago

“Very easy to use website and charms arrived quickly.”

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Posted 6 years ago

“Second time I’ve used this company and very satisfied with the service and pricing.”

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Posted 6 years ago

“Great shopping experience! Had the item I wanted in stock and was delivered within 4 days, 2 days before it said it would arrive, great choice in regards to what they have in stock and good value for money, cheaper than other stockists of nominations 👍. Really happy!”

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Posted 6 years ago

“Efficient service & delivery of items ordered.”

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Posted 6 years ago

“First class service every time I've purchased”

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Posted 6 years ago

“My daughter was over the moon with her charm I ordered from yous and it came just in time for her 16th birthday thank you X”

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Posted 6 years ago

“Have purchased from Joshua James previously and their service has not dropped on bit. Highly recommended.”

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Posted 6 years ago

“Brilliantly packaged and as always delivered quickly.”

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Posted 6 years ago

“Ordered 'Nomination' items for my wife's birthday which arrived well packaged with no problems (except Royal Mail took a week for it to arrive!)”

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Posted 6 years ago

“Such a lovely charm. Really pleased with the quality.”

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Posted 6 years ago

“Excellent service, quick delivery, best price.”

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Posted 6 years ago

“Very pleased with my purchase, off the nomination butterfly charm .”

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Posted 6 years ago

“My go to jewellers for my nomination charms now . Easy to use and good delivery service”

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Posted 6 years ago

“Finally after asking 4 times I have now received a refund for £105 which is the value if the missing items that I should have received on 15th Apri,but the packer had split my order for no apparent reasons,and after struggling to get hold of this company my sister managed to via messanger, and she was told that there was no doubt all of my order was despatched and I received them. Had to send pictures of what was received and then the excuse if oh yes the packer does remember she only sent 2 items tracked and the other 5 items via 48hr tracked via royal mail. After 2 weeks still had not arrived I was told another story of sorry but they were sent via normal mail in a white jiffy bag!!!!!!!! This company was blaming Royal Mail, but told them i have had other online deliveries via Royal Mail and no issues they then said I had to wait a further week for them to investigate so I asked again for a refund and as it takes soooo long to receive contact back from this company as I just got the usual " we've received your request and we will get back to you in 2 to 3 days time " I asked again for refund and same thing, so it asked again and finally have had confirmation via PayPal that my refund has been agreed. BUYER BEWARE as you can never get hold of this company and the submit button on website that they direct you to JUST DOES NOT WORK. I HAVE NEVER BEEN SUBJECT TO SUCH DISGUSTING CUSTOMER SERVICE. WOULD NOT RECOMMEND THIS COMPANY TO ANYBODY. 😈😈😈😈😈”

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Posted 6 years ago

“Very happy with my Chlobo bracelets very quick delivery”

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Posted 6 years ago

“Very pleased with nomination bracelet charm”

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Posted 6 years ago

“Fast, delivery great service thank you”

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Posted 6 years ago

“Good service , delivered next day. Well packaged. Only disappointment lack of gift packaging considering we spent over £100 on charms ( not only for us to give). Only small organza bag for each charm.”

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Posted 6 years ago

“Still not received charm!!”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews