“I'm quite satisfied with Jottacloud. It runs seamlessly in the background and I don't need to worry about backing up my files. It is rare for synchronizing errors to occur which automatically get fixed the next time/day I use my computer.”
“Jottacloud is a solid choice for those seeking ample storage space and a focus on privacy. Its "unlimited" storage plans (though subject to fair use) are attractive for users with large backups. The service boasts strong security measures and good speeds, making it suitable for both personal and family use. However, it lacks some advanced features like zero-knowledge encryption and its customer support can be slow to respond. If you prioritize storage capacity and value for money over top-notch features and support, Jottacloud is worth considering.”
“Excellent service. The only thing I'd change would be end to end encryption, zero knowledge. I'd use it for my personal files as well, if that was the case. Other than that, flawless service!”
“CANNOT UPLOAD NOTHING IN MY WEB STORAGE...
HAVE A 500 Mbps IN UPLOAD...
THE UPLOAD JUST HOLD ON AND NEVER FINISH
THIS HAPPEND TO ENTIRE 2023-2024
I WILL NEVER RECOMEND YOUR SERVICE TO ANYONE. :-)”
Hi, thank you for your review.
It sounds like you might be using the web client. Web browsers usually have an upload limit, so if you are uploading more data than the limit, most browsers will time out. To avoid such issues, the desktop client will be much more suitable. Everything you upload through here will of course be available from the web client once it is uploaded.
You can download it here, and this will be the newest version: https://jottacloud.com/en/download
Hope this solves your issues! You are welcome to contact support over at support@jottacloud.com for a walkthrough, if need be.
“1. The backend is good, nothing special, just works.
2. The desktop app for Mac is not bad, but every now and then, after an update, it loses all the backup settings, you have to add folders again. The second time this happened, I just deleted it, and now I have no reason to use the service at all.”
