Hei, Yasser, takk for kommentaren din.
Sikkerhetskopi og Synk er to forskjellige måter å laste opp og lagre data på hos Jottacloud, og Arkiv er mappen der du kan lagre filer som ikke påvirkes av for eksempel endringer gjort på andre enheter. Du kan lese om forskjellene i denne artikkelen: https://docs.jottacloud.com/nb/articles/1394144-forskjellen-mellom-sikkerhetskopi-og-synkronisering
Hilsen Claudia i Jottacloud.
“Jotta ist eigentlich gut gedacht . Aber sobald man ein neues Telefon bekommt und die App versucht alle 55.000 Bilder erneut zu laden , dann bekommt man Kopfschmerzen .”
“Veldig fin skytjeneste der jeg alltid har tilgang til datane både på PCen i Norge og i Spania samt tilgang til alle bildene på telefonene våre.
Prisen er absolutt akseptabel.
Anbefales.”
“Greatest detractor is lack of possibility of personalized encryption key, having to pre-encrypt files before upload increases the storage capacity I use by several times, and makes retreiving my files when needed extremely cumbersome. And makes preparing files a massive undertaking.
The storage capacity is good, the download ability of lost files is rather poor when downloading larger collection of files I struggle with timeouts as the app does not list all the files for download that the webpage does.
But for those who don't care about security of their files, and just want to not think about storage amounts, it works okay.”
Hey there, Terje. Thank you for your comment. I understand that encryption is important for you.
At this time, the services we offer, such as viewing, sharing and painless synchronising over web, does indeed not support creating your own private encryption keys. I'd like to add that the data traffic between your computer and Jottacloud is encrypted with 256 bit AES high grade encryption, and all data are encrypted at rest at our servers. You are also protected by GDPR and Norwegian legislation regarding privacy laws, making your files virtually inaccessible from unauthorised people.
I'll pass on your issues with the timeouts to our developers!
I hope this might answer some of your concerns, and again, thanks for your review!
Claudia at Jottacloud.
“Been using jottacloud for while now, very happy with it. Only issue is not a big issue but, trash folder is weird. When you delete it wont update, so i have to permanent delete few times over and over again.”
“I love it, and it's getting better all the time. One star deducted because last I checked you couldn't download entire folders at once, as a ZIP or similar.”
Hi Lukas, thanks for your review. I asked my colleagues, and downloading several files as a ZIP is a feature that should be available. However, it might look a little different depending on which device you use, so you might need to test a few options depending what you use. Without knowing any more details, I'm afraid I'm not able to help out any more from this point.
Let us know if this helps, and feel free to contact support with any additional details and to get more help (support@jottacloud.com). Mention me in the e-mail if you'd like me to follow support up on this.
Wishing you a good day,
Claudia at Jottacloud.
“I've been using Jottacloud for many years, as an unlimited package for my family's computers (Mac, Linux and Windows laptops and a TrueNas BSD server through command line) : it did save a lot of situations. I agree the interface is a sometimes a bit minimal, but efficient enough : it does the job, especially for photos !”
