HouseFloral Reviews

Name: HouseFloral
Address: 1148 industry rd,, Lexington, Kentucky
Rating: 4.97

5.0 Rating 2,723 Reviews

99 %

of reviewers recommend HouseFloral

5.0

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

HouseFloral 5 star review on 2nd March 2026

Mary J

HouseFloral 5 star review on 1st March 2026

Diana M

HouseFloral 5 star review on 26th February 2026

Christie C

893

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this garland. It's exactly what I wanted!”

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Posted 3 months ago

“I found HouseFloral on Etsy but now use their app exclusively. Quality is unmatched for the price. I’ve purchased winter and fall stems and I’m already putting together my vision for spring! Well done boys!”

HouseFloral 5 star review on 21st November 2025

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Posted 3 months ago

“Every order I've placed has come with stunning florals and personalized service. Jeremy is always quick to respond to any questions or concerns, and the whole experience is always delightful.”

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Posted 3 months ago

“Love the things I got from HouseFloral! Everything looks natural and realistic, such great additions to my home!”

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Posted 3 months ago

“Great quality berry stems,love this shop!”

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Posted 3 months ago

“Can’t express how impressed I always am with their quality, great attitude and joyful customer service. A company that goes above and beyond in every aspect of serving their customers. Hooray!”

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Posted 3 months ago

“I have loved everything from HouseFloral!!”

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Posted 3 months ago

“Love the Norfolk pine garland, the gorgeous ribbons, and especially the amazing service with a smile! Have been in store and ordered some products to be mailed. Packaging was excellent and arrived quickly! Love shopping with you guys!”

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Posted 3 months ago

“Love my stems! They came very timely.”

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Posted 3 months ago

“The consistency of the item is amazing. I purchased these as a gift because I received compliments in mine I always love the handwritten note tucked inside and the attention to delicately packaging the items. How honored that Jeremy packaged my last order.”

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Posted 3 months ago

“I’ve reached out 3 times about a damaged item and have note received any follow up other then my messages have been received. Always had good experiences in the past and love the items but not happy this time.”

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Posted 3 months ago

Julie, Hi there! First off — you’re absolutely right. This wasn’t our best moment. Your issue should’ve been handled quicker and smoother, and we’re genuinely sorry it wasn’t. No matter what’s happening behind the scenes here, it shouldn’t affect your experience. We’ve already reviewed this with our team and made changes to streamline how we respond, so next time we’re back to our usual quick-and-easy service.

Posted 3 months ago

“The magnolia stems I received are beautiful and are what I consider a high quality item. These will add a beautiful touch to my holiday arrangements this year. Thank you!”

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Posted 3 months ago

“Love your team pic. Branches are perfect - incredibly well packaged and shipped in warp speed. Highly recommend HouseFloral.”

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Posted 3 months ago

“One of my favorite home decor ladies on YouTube had these and I fell in love with them. They arrived promptly and did not disappoint! Truly lovey 💕”

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Posted 3 months ago

“I absolutely loved the gold magnolia bundles leaves and the gold leaves! I will definitely buy from you again in the future and will highly recommend your Etsy shop! The products were so well made and the quality was superb!”

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Posted 3 months ago

“The wicker basket I ordered was great …packed with perfection…great place to shop!!!”

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Posted 3 months ago

“All my faux holiday greens are from House Floral. I honestly wouldn't shop elsewhere! They are so realistic and have held up perfectly year after year.”

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Posted 3 months ago

“Loved my florals!!!”

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Posted 3 months ago

“Excellent service--very quick and beautifully packed.”

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Posted 3 months ago

“My Juniper and Cedar stems are So realistic and a perfect start to my holiday decor. Everything is shipped quickly and wrapped beautifully. My third order, and I don’t plan on stopping!”

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Posted 3 months ago

HouseFloral is rated 5.0 based on 2,723 reviews