HouseFloral Reviews

Name: HouseFloral
Address: 1148 industry rd,, Lexington, Kentucky
Rating: 4.97

5.0 Rating 3,099 Reviews

99 %

of reviewers recommend HouseFloral

5.0

Based on 3,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

HouseFloral 5 star review on 26th October 2026

Tanya K

HouseFloral 5 star review on 28th September 2026

Jen B

HouseFloral 5 star review on 27th September 2026

Sabra R

945

Anonymous

Anonymous // 01/01/2019

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“Personal touch”

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Posted 2 months ago

“Such great choices! And the attention to packing is wonderful. I don't remember ever receiving a damaged item.”

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Posted 2 months ago

“You wonderful guys, I have been doing business with you for several years now. Always a pleasure & dependable. I will be with you guys f years to come. Thank you for such amazing products & customer service with genuine personality & going beyond.”

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Posted 2 months ago

“I am thrilled with the quality of the faux stems I purchased and will be ordering more!”

HouseFloral 5 star review on 4th August 2026

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Posted 2 months ago

“I've always had high quality flowers packaged well and quickly sent. They also have a personable approach to the customer.”

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Posted 2 months ago

“Nicest Amaryllis with bulb I’ve ever seen, nice weight so it stays in place. Always nice packaging and delivery is quick. Love you guys. Thanks.!!”

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Posted 2 months ago

“Items come quickly beautifully packaged and I keep coming back because of the personal touch, the card from the person who packaged my items and went above to make sure it was a great experience.”

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Posted 2 months ago

“My flowers were absolutely beautiful. Going through a difficult time and they lifted my spirits. I love my House family and I miss seeing you all on Wednesdays. Please pray for me. Much love to you all. Kim”

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Posted 2 months ago

“Happy to support this business! Love the personal touch and quality of your products.”

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Posted 2 months ago

“I know your quality of stems…so it’s the only place I shop.”

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Posted 2 months ago

“Love all of your faux stems. Such great quality. Customer service is excellent. Love you guys!”

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Posted 2 months ago

“I love all the stems that I bought. Looking to buy more in the future. Thx”

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Posted 2 months ago

“You make it so easy and the product never disappoints. If you were closer I'd be in the store all the time.”

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Posted 2 months ago

“Fast delivery in 2 days! Very well packaged in a long box that can be used to store the stems in. Personal thank you note was great personal touch. I love the bittersweet stems! Quality that can be used inside or outside. Very realistic look. I mix faux and real in my outdoor decor and you cannot tell these are faux bittersweet. Love this purchase and will be back!”

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Posted 2 months ago

“Used to be no problem with every thing that I ordered. Recently, not the case. After showing items in stock, when they get to doing my order, the items are gone and refunded. Posted great videos leading up to the Christmas in July sale, which then are actually unavailable (even when I email or call and leave messages which aren't returned). Seems like they may have become too big and not reliable. It's a shame because I have loved their products and ordered many times from them (15+).”

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Posted 2 months ago

“Beautiful, nice quality!!!”

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Posted 2 months ago

“You have the best quality plus the best packaging. The flowers arrived in perfect condition!!”

HouseFloral 5 star review on 31st July 2026

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Posted 2 months ago

“Your flowers are so very realistic and beautiful. Every floral branch is carefully wrapped and boxed to arrive safely.”

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Posted 2 months ago

“Shipping is very fast! I'm a bit disappointed that my faux Japanese Maple leaves were a different color than true Japanese Maple leaves. My next door neighbor has a real Japanese Maple and they are almost a burgundy color. So I don't know what happened? I had some beautiful faux burgundy flowers I was going to make a spectacular arrangement! I'm disappointed and bummed out.”

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Posted 2 months ago

“From visiting your former storefront, current location, and online purchases, I know I am getting superior quality products that have been carefully chosen. You do really value your customers.”

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Posted 2 months ago

HouseFloral is rated 5.0 based on 3,099 reviews