Jumbo Electronics Reviews

Name: Jumbo Electronics
Rating: 1.58

1.6 Rating 119 Reviews

14 %

of reviewers recommend Jumbo Electronics

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Metrics

1.6

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Jumbo Electronics 1 star review on 5th May 2025

Anonymous

Jumbo Electronics 1 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing experience specially when you are dealing with top professional staff. I went to buy Samsung mobile. Moustafa was nothing less than Amazing, fully aware of all aspects and extremely supportive. Qusai joined us to explain about Samsung Care and he answered all the related questions and offered help in all aspects in a highly professional way. Both Moustafah and Qusai made the experience different than other places we visited. Worthy to mention that the warm welcoming and guidance of Mr Shadi made us feel like home. His relationship with customers and staff is impressive. I wrote this review about jumbo electronics experience but they didnot publish it because it doesn't look about the place change it to add how they helped me to chose which Samsung mobile explain features and discuss which one suits me more. Helped and offered transferring data ChatGPT said: Here’s a polished, natural, human-sounding version of your review that clearly shows it’s about the store experience and how the team helped you choose the right Samsung mobile and transfer your data: An outstanding experience from start to finish. I recently visited Jumbo Electronics to buy a Samsung mobile, and the level of professionalism and support I received was exceptional. Moustafa helped me compare different Samsung models, explained the features in detail, and guided me on which device suited my needs best. He was extremely knowledgeable and patient throughout the entire process. Qusai joined us to explain Samsung Care, answering all my questions clearly and offering support in the most professional way. Together, they made the buying experience truly smooth and stress-free, even assisting with transferring my data to the new phone. I also want to highlight the warm welcome from Mr. Shadi. His guidance and the way he connects with customers and staff made us feel genuinely comfortable—almost like being at home. Overall, the team made this visit completely different from other places we had gone to. Highly recommended.”

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Posted 4 weeks ago

“Happy with service”

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Posted 1 month ago

“I went to your shop yesterday and have to give a huge thank you to Mr Norbin for his outstanding customer service! He was patient, attentive, and genuinely helped me choose exactly what I needed. You can tell he truly knows his stuff and actually cares about helping customers make the best choice, way above what you usually get. Solid, professional service and he really knows what he’s doing. Thank you🙏”

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Posted 1 month ago

“I had a great experience buying electronics here! Norbin personally helped me choose the right items and was super patient and knowledgeable. He explained everything clearly and made sure I got exactly what I needed. Everything works perfectly, really appreciate the excellent service!”

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Posted 1 month ago

“Thank you very much Carl for the assistance.. I will definitely come back to buy again.. thank you for the explanation and experience. a 5 stars for you good job.. keep it up 🙏♥️”

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Posted 1 month ago

“I got the best price and I'm happy with my tv”

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Posted 1 month ago

“hi , i visit jumbo electronics dubai mall, buying iphone 14 128gb. i like the service given to me by Mr. Dennis. His so kind and very humble person. I can recommend any of my friends to buy in Jumbo. Thanks. Jayram”

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Posted 1 month ago

“Superb Service”

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Posted 6 months ago

“Feliciano and Yaser from jumbo DNI, they were very cooperative and professional in installing all my TVs, thank you guys, ❤️❤️❤️❤️❤️❤️”

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Posted 7 months ago

“Good deals, excellent happy and enthusiastic staff. Dhruv took very time with us, helped with analysis and we good absolute value for money. Fun and satisfying shopping here!”

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Posted 8 months ago

“Actually one of the best experience in Qatar specially Mr pranav he was so helpful and convinced me for buying a new T.v Thanks jumbo team .”

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Posted 1 year ago

“Customer service in Dubai is always good but Awas at jumbo ae mall of the emirates really went the extra mile! He was beyond amazing!”

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Posted 1 year ago

“Best customer service Cooperative staff and best prices 👍”

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Posted 1 year ago

“I bought a laptop last friday, sondis helped me all the way and zulfiqar bhai also helped me, these two people will help you if you are in this company.”

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Posted 2 years ago

“We need to more offers from you.#Awais Sales Person”

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Posted 2 years ago

“GOOD EXPERIANCE IN DALMA MALL JUMBO VERY GOOD CUSTOEMR EXPERIANCE”

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Posted 2 years ago

“Customer service is very good.”

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Posted 3 years ago

Jumbo Electronics is rated 1.6 based on 119 reviews