Jumbo Electronics Reviews

Name: Jumbo Electronics
Rating: 1.38

1.4 Rating 105 Reviews

10 %

of reviewers recommend Jumbo Electronics

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1.4

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Jumbo Electronics 1 star review on 5th May 2025

Anonymous

Jumbo Electronics 1 star review on 4th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“please do not buy anything from jumbo online ... this is the worst experience i ever had . they will deliver defective piece and spoil your time to replace it. and their process is just time consuming”

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Posted 4 years ago

“Actually one of the best experience in Qatar specially Mr pranav he was so helpful and convinced me for buying a new T.v Thanks jumbo team .”

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Posted 1 year ago

“Just a few hours ago I bought an IPhone 14 pro from mall of the Emirates Jumbo. The seller was Mr. Abdel aziz who pushed me to take unlimited warranty of apple company But he did not tell us that it is only valid for 2 years, on the contrary, he pretended that it has an unlimited replacement warranty. I paid 800 dirhams for this warranty. After paying, he explained that it is only valid for two years. I was a regular customer of Jumbo, butI will definitely not buy from Jumbo again. He destroyed my trust in Jumbo with his incomplete explanations.”

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Posted 2 years ago

“They are scammers ooooo people dont buy nothing from them i have just being scammed through their whatsapp i have lost 10,750 dollars please guys stay far away I have being scammed and I am going to sue this company please don't buy from here for your own good please please below I am going to upload their manager iD this is the fake invoice they made to me they are scammers guys please don’t buy nothing from them I advice”

Jumbo Electronics 1 star review on 17th April 2021

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Posted 4 years ago

“Unfortunately it was really bad experience with them. Jumbo reputation on trust or any company on that matter, but very disappointing to deal with reputed dealer as street thief.”

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Posted 4 years ago

“Please do not deal with this company or their sales team they will scam you out of your money!!!! I have not gotten what I paid for , not a tracking number ,not even a receipt, they have scammed me out of $700 and continuing to ask for more when I havent even recieved my package. What type of business is this?? There sales manager Mr Ryan or " John Anyachukwu " I have asked for a Refund of my money and I was told No! Now I'm publicly asking for my money and am willing to take legal action. Where's my Refund?? Or Send me what I paid for!!!! IF ANYONE HAS EXPERIENCED THIS PLEASE COME FOWARD !!!! THIS IS A SCAM AND WE MUST STOP THIS FROM HAPPENING TO THE NEXT!!!!”

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Posted 5 years ago

“Worst experience in jumbo service center, they don’t want to listen to customers. They will just charge you for their mistake.”

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Posted 6 months ago

“Horrible services and not reliable”

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Posted 7 months ago

“Good afternoon, I am writing to express my deep disappointment with the experience I had with Jumbo last month. I purchased an Apple Watch as a gift, which unfortunately did not function at all from the start. As a result, I returned the product to the store, expecting either a replacement or repair. However, since then, I have been met with inconsistent responses every time I follow up whether it’s regarding a replacement, a refund, or a voucher. There has been no clear resolution provided. To make matters worse, I was told that if I am dissatisfied, and after a month if I don't give them few more days, my only option is to take legal action, as Jumbo has a legal team to handle such matters. I find this response both unacceptable and disheartening. It is extremely frustrating to receive such poor customer service, especially when the issue arose from a defective product in the first place. I understand that mistakes happen, but this experience has severely damaged my trust in your company. I would appreciate it if this issue could be resolved promptly and fairly, without the need for further escalation. Thank you for your attention to this matter.”

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Posted 9 months ago

“Worst in solving issue. I made payment to buy Canon cam and money got deducted from bank as Jumbo claimed that amount i.e. 3395Aed on 4th Sep & I didn’t get any confirmation for my order. Today is 12th Sep and i am still following up with them for my money through mail & call. Agent name : Catherine Wambui, Not at all professional.”

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Posted 10 months ago

“My recent experience with the sales team at Jumbe Electronics MOE was a cautionary tale. I was duped by their sales personnel, and to add insult to injury, an arrogant sales manager endorsed their mistake, leaving me feeling cheated and disrespected. Recently, I bought a TV from them, and the salesperson told me that a Ramadan promotion was in progress. I would get a gift voucher worth 10% of the purchase, and I could use it for any other purchase except a PlayStation and some other items. Unfortunately, I didn't receive the voucher until yesterday. When I went to ask about it, they claimed that I should buy items at a similar price to claim the voucher. This type of incident was not expected from a reputed organisation like Jumbo, so be careful before buying any item from them.”

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Posted 1 year ago

“Jumbo Electronics is a cesspool of incompetence! The staff is beyond useless, selling products that are practically disposable. Their customer service is a non-existent nightmare. Save your sanity and money – steer clear of this abyss called Jumbo Electronics!”

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Posted 1 year ago

“Very bad service after sale item and the service centre is week , I purchase one mobile phone with jumbo Salama with 3 days I fount issue and I send to service centre after two weeks they return the phone with same issue and after I send them again after 3 weeks they return the phone and I didn’t take it because they change part without inform me How I can trust any service from you ?”

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Posted 1 year ago

“The worst experience in my life. Cancelled orders. I had to make tens of calls for the paid installation. Customer service have no answers or solution. I regret sorely buying from Jumbo. Never again!!!!”

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Posted 1 year ago

“I just went to Al Wahda Mall to buy the new iphone 15. The sales guy told me that it has to be a bundle offer composed of the phone, a wall plug and a phone back cover (which are both over priced) when i was about to pay, the guy said i need to add another item because the bundle is of 4 items contrary to what he said earlier which was 3. He said because i am buying the new color ( natural titanium). I understand that this phone is in demand but what i don’t understand is that these people are free to say what ever they want to say and sell what ever they want to sell to you forcibly otherwise you will not get the phone. IT’S THIEVERY! HARAM TO SAY THE LEAST! I finally cancelled the purchase and left the shop!”

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Posted 1 year ago

“I was treated inappropriately, and when I asked to contact the CEO, my request was not accepted under the pretext that “the CEO does not communicate with customers.” I sent many emails, but to no avail to reach the CEO. The customer service team ignores such requests, hoping that the customer will stop requesting”

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Posted 1 year ago

“Very bad experience with repair services”

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Posted 1 year ago

“Very poor service from staff of Jumbo electronics, Al Ain Mall. Complete lack of professionalism by the staff member there. They do not have proper knowledge of the offers they are having at the store. One staff member in particular, misled me into coming to the store twice and he changed the rates he had given to me in writing earlier. When asked about it, he did not accept that he had made a mistake but tried to shift the blame on me. I have lost all faith in Jumbo electronics , Al Ain mall. I will not recommend them and definitely will not go back there.”

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Posted 2 years ago

“Jumbo "Salama" is the worst thing to spend money on, with very late response& poor quality service. And after taking 11 days to fix my mobile, I only used it for 1 day and again another problem started, now almost another 11 days& no feedback so far. I'll never deal with Jumbo again.”

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Posted 2 years ago

“Really bad dont go there they will charge u more than market rates . i buy i phone 14 pro max from jumboo near sharaf DG branch they charge me 900/- AED extra for that phone 256 GB please if anyone really want to buy them first check market rates than go there i am really disappointed Poor”

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Posted 2 years ago

Jumbo Electronics is rated 1.4 based on 105 reviews