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JUMIA Reviews

1.9 Rating 99 Reviews
21 %
of reviewers recommend JUMIA
Company Reviews Questions Metrics
1.9
Based on 99 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 41%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours

Popular Questions:

Delivery

How does JUMIA deliver? How long does JUMIA take to deliver? Does JUMIA deliver on time? How is accuracy and good condition of items delivered by JUMIA?

Customer Service

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How does JUMIA deliver?
Helpful Report
(2 years ago)
JUMIA delivers items by Courier.
Helpful Report
(2 years ago)
A-

Delivery - Fast

87.50%
Industry Average
“ Quick delivery and affordable prices and best discounts on their products ”
- Anonymous
“ Reliable business partner. Quick in delivery and affordable goods ”
- Anonymous
“ Discounts and quick delivery ”
- Oj
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