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JUMIA Reviews

1.9 Rating 103 Reviews
21 %
of reviewers recommend JUMIA
Company Reviews Questions Metrics
1.9
Based on 103 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone

Popular Questions:

Delivery

How does JUMIA deliver?

Customer Service

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How does JUMIA deliver?
Helpful Report
(6 days ago)
JUMIA delivers items by Courier.
Helpful Report
(6 days ago)
E

Delivery - Slow

40.00%
Industry Average
“ What an awful garbage company!! Also, 10 days for delivery? Are you serious!??! The item is less than 2 miles away. ”
- Anonymous
“ I purchased a washing machine, delivery was fast BUT the product never worked, when I have tried to contact JUMIA help line all they do is going around the circle, very unprofessional, beware before you spend your money!! never again. ”
- Anonymous
“ JUMIA is very difficult to purchase from if a glitch develops. Their delivery is unreliable and they don’t make an effort to resolve these issue like Amazon. ”
- Andre Bailey
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