JUMIA Reviews

1.9 Rating 99 Reviews
21 %
of reviewers recommend JUMIA
1.9
Based on 99 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 41%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours

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JUMIA 1 star review on 12th April 2022
Anonymous
JUMIA 1 star review on 16th August 2021
Shah
JUMIA 1 star review on 16th August 2021
Shah
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
my consignment was delivered, but not as it was advertised. it was without the extention cable for the item in the link below. https://www.jumia.co.ke/customer/order/detail/379195626/
Helpful Report
Posted 2 years ago
I love the promptness in delivering packages. The only reservation I have is having a different maker on the product ordered online.The two I had bought had a different brand name but the products didn't change.
Helpful Report
Posted 4 years ago
Good ecommerce site for africa
Helpful Report
Posted 6 years ago
JUMIA is rated 1.9 based on 99 reviews