Just Eat Reviews

Name: Just Eat
Rating: 1.08

1.1 Rating 773 Reviews

2 %

of reviewers recommend Just Eat

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Location:

Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire, London United Kingdom
WD6 1JN

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Just Eat 1 star review on 23rd December 2024

Anonymous

Just Eat 1 star review on 16th June 2024

Astrid

Just Eat 1 star review on 13th June 2024

F Thornhill

Just Eat 1 star review on 10th June 2024

Anonymous

Cara Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered vegetarian rolls, but into one and there was meat in it. Tried to write negative review on app but it only accepts positive reviews. So looking at reviews for restaurants on JustEat is worthless.”

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Posted 3 years ago

“This companies workers with the bike hit my car bcz of insurance they never provided I had to get it done the damage myself Talk to do head office at the beginning they were going to check what happened Never come back even not answering my mail Don’t use this company would happen to you one day”

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Posted 3 years ago

“Food never came I waited over 2 hours for my food and I was promised a refund and never received one. Did I meNtion the food never came??! I will never be using just eat again. All they were willing to do was give £5 out of goodwill FOR £30 WORTH OF FOOD THAT NEVER EVEN CAME!!!!!!! Stick to Deliveroo and Uber eats at least they ensure good quality service and deliver the food .”

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Posted 3 years ago

“Because I had cold food received before they rejected my claim of food tonight been cold. Not my fault it’s cold I think just eat is getting more and more terrible by the day. There drivers have go and said they have delivered my food before and not even come to my door I presented my ring door bell footage. This company need to have staff that can’t actually speak and sort situations out rather than refuse”

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Posted 3 years ago

“Food never turned up Just Eat customer service not interested they can't even contact their drivers !!”

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Posted 3 years ago

“I cancelled an order after a long wait for food. Rang the takeaway first, at no time did he say the food was already made. I've been refused a refund as just eat said I cancelled too late and food was made. I will never use them again as I can't afford to throw money away”

Helpful Report

Posted 3 years ago

“Taking money from small food businesses and stripping them of their profit and taking extra money off consumers. Taking no responsibility of the food quality or safety…. Just sitting in the middle taking money for nothing. Supported by lazy people who can’t be arsed to pick their phone up and call a local business”

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Posted 3 years ago

“Never got money back from a wrong order from KFC 🙄🙄🙄🙄”

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Posted 3 years ago

“Worst delivery ever so last night I ordered around £59 worth of food I’m just eat McDonald’s for my family of six and when it turned up there just the driver dropped the drinks all over the floor outside my door and inside my hallway it’s went all over the carpet he never apologised we didn’t get replace of drinks and he literally spilt all of them!!! He turned around and said It happens have a nice day goodbye and drove off. I email just eat with the photos I’ve got an automated response saying I will start from them within 14 days which really is not good enough for what they have done”

Just Eat 1 star review on 13th March 2022

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Posted 3 years ago

“Have ordered twice from here and both times my order was marked as “delivered” but never arrived. I was given a full discount both times but won’t be using again, DONT WASTE YOUR TIME OR MONEY”

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Posted 3 years ago

“Terrible company use the other famous app not this terrible one just con men and disappointment every time”

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Posted 3 years ago

“Food order never received despite being marked as delivered. Customer service said no credit, refund, unwilling to communicate and absolutely no form of resolution. Out of pocket and no food. Awful company.”

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Posted 3 years ago

“Disgusting. Ordered food and it never got delivered. Customer service was terrible just saying they cant request a refund. So what are we meant to do. Be out of pocket and have no food. This is bordering illegal.!”

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Posted 3 years ago

“Food was cold late and missing items .... no direct refund available either”

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Posted 3 years ago

“A Kentucky fried chicken burger caused myself to vomit being an very disabled man who is on strong pain relief and important medicine IE insulin, antidepressants, because I couldn't digest these usual meds so my pain increased putting me into hospital and put on I v morphine instead of my tablet for morphine then in complaining to just eat there reply has been lies rude no refund although promised one hard to contact just eat promised again today of someone to contact me but guess what nothing help”

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Posted 3 years ago

“Delivery satnav so bad drivers dump or steal orders and mark them as delivered. Impossible to get through to anyone who can take any action.”

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Posted 3 years ago

“I ordered a vegan royale meal from Burger King. They delivered a beef burger meal. I am vegan and so obviously couldn't eat it. I asked for a refund and they refused to send one, i must have tried at least 5 times and waited on hold for many hours. I had all the evidence. Photos of the beef burger and a receipt with the incorrect order number. I never got my vegan royale either! Absolutely disgusting thieves!”

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Posted 3 years ago

“Just eat drives are incapable I had 1 erlier on the phone asking me for my postcode and I was directing him to my house all of a sudden he put the phone down and the food was delivered to someone else im 100% sure a group of monkeys could do better”

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Posted 3 years ago

“My order was missing and they refused me my refund I’m absolutely horrified how stupid their drivers are. Worst app ever! I prefer Ubereats or even just going there myself at least my food will still be hot when I get home unlike them and their stupid drivers that can’t do their job right.”

Just Eat 1 star review on 22nd February 2022

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Posted 3 years ago

“Terrible. Have used these guys twice in the past 4 months once didn't get the food and second time got totally wrong order and stone cold food. It's a fight to get a refund. Total waste of money advise others not to use this service. I won't be”

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Posted 3 years ago

Just Eat is rated 1.1 based on 773 reviews