Just Geek Reviews

Name: Just Geek
Address: Unit A, Rolling Mill Road Viking Industrial Estate, Jarrow
Rating: 4.81

4.8 Rating 4,640 Reviews

97 %

of reviewers recommend Just Geek

4.8

Based on 4,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

help@geekstore.com

Location:

Unit A, Rolling Mill Road Viking Industrial Estate
Jarrow
NE32 3DP

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Just Geek 5 star review on 12th June 2025

922

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to find out if a product that was pre order would be in stck before christmas, I emailed geekstore and got a speedy response, they were honest in what they said and I managed to get the item before Xmas. Delivery was quick and no problems at all.”

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Posted 4 years ago

“Quick shipment overseas, got a Christmas sweater and it arrived within a week.”

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Posted 4 years ago

“A* service, easy to use website and product is perfect. 100% would buy from Geek Store again.”

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Posted 4 years ago

“Excellent customer service and lovely team. Very happy to return to the Geekstore again.”

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Posted 4 years ago

“You get what you pay for with Geek store and in this case that’s a high quality Christmas jumper! Geek Store have a great range of creative and colourful jumpers like nowhere else I’ve found and they’re all of the same high quality craftsmanship I’ve come to expect of Geek Store. With fast shipping and friendly customer service I can’t fault them. I cannot wait to see what new jumpers they release for next year!”

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Posted 4 years ago

“The shipping was on time and the sweaters were amazing!”

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Posted 4 years ago

“Easy to use mobile site with quick delivery and a perfect item!”

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Posted 4 years ago

“Good service, fast shipment”

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Posted 4 years ago

“Delivered 2 high quality Christmas jumpers with no issues”

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Posted 4 years ago

“Very pleased with the purchase. The item was delivered in time.”

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Posted 4 years ago

“Loved the hat I purchased from this store!! Love all the stuff you guys sell, will be purchasing more for future birthday and Christmas gifts!”

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Posted 4 years ago

“Buy headphones for my daughter item never arrived poor customer service no received money back!!!!”

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Posted 4 years ago

“I have not recieved my complete or order, and I left three messages, and nobody is responding to me. I'm going to have to go to my bank, and dispute the whole charge if I can not contact someone. My order number is 55513. Can someone from this store please help me? I was going to buy the 40th Anniversary Pac man quarter arcade cabinet but now I have seconds thoughts if I can't even receive a reply or the rest of my order.”

Helpful Report

Posted 4 years ago

Hey Alicia, Sorry for the delay in receiving your order, we have double checked the tracking number and can confirm that it was delivered yesterday (January 6th) at 16:40 local time. If you have not personally received the order can you please check all safe places and check with the neighbours to see if they took receipt of the package. Kind regards Geek Store UK

Posted 4 years ago

“Excellent Christmas jumpers, warm and comfy, still look great after a wash. Delivery was timely.”

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Posted 4 years ago

“Slowest delivery I've ever dealt with. Won't receive item by christmas despite ordering the first week in December. Email unresponsive.”

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Posted 4 years ago

Hi there, we are very sorry your item did not arrive on time, we have been experiencing delays across the world with courier services. Please can you contact deborah.challis@yellowbulldog.co.uk and we will look into this further for you.

Posted 4 years ago

“Horrible customer service!!!! Emma who answered my emails could care less about us as customers. Being in retail as my profession for 7 years making customers happy is number one priority! This company could care less. I ordered an item on the 3rd of dec it is the 23rd and I have yet to receive it. I emailed asking where my item was that I payed 9.00 for shipping. According to their terms and conditions it’s to be 7-10 days shipping. I stated I bought it for a Christmas Eve party. I need it by then. No cares no help nothing!!!! No even offer of refund for shipping!!! Do not buy from this company!!!! Stay away!!!!”

Helpful Report

Posted 4 years ago

Hey, Very sorry to hear you did not receive you order in time, we have been experiencing delays across the world with courier services. Please can you contact deborah.challis@yellowbulldog.co.uk and we will look into this further for you.

Posted 4 years ago

“arrived much quicker than expected since it was from overseas. good packaging and good quality merchandise. would buy from again.”

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Posted 4 years ago

“Fast delivery and good quality products.”

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Posted 4 years ago

“Process was pretty smooth. Only giving 4 stars because the delivery tracking was a bit difficult and said my package was delivered a day or two before it was.”

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Posted 4 years ago

“Great products from this store. I just wish they had actual womens sizes”

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Posted 4 years ago

Just Geek is rated 4.8 based on 4,640 reviews