“Not very happy with this one because I sent twice or three times a request for return the shirt is to big for my husband as of today still not response !!!😳”
Hello Lily,
I am sorry to hear that the size of the shirt was too large.
We will have a representative reach out to you shortly and assist with the return process.
Thank you for your patience and cooperation while this is being resolved.
“Twice I ordered the shirt I wanted and twice I got the wrong one!!😡 Have left numerous voice mails and sent emails to correct the situation but have received no responses!! Sent both shirts back and still no credit on my Visa!! What’s going on over there!! Very, very disappointed!!”
Hello Stan,
I am sorry to hear that you received the wrong product twice and completely understand your frustration.
We will have an agent look into your order and contact you with a resolution shortly. We apologize for the inconvenience that this has caused you.
Thank you for your patience and co-operation.
“BRUTAL CUSTOMER SERVICE - First off all of my order was delivered in full and free of damages. HOWEVER the shorts were too small. I have now been chasing them for weeks with 4 email follow ups to try to get a response to return or exchange the shorts. Nothing....no response. Worst customer service I have experienced lately and that is saying a lot with the current service landscape. I do not recommend buying from them unless you are 100% sure on your product or size.”
Hello Chad,
We greatly apologize for the delayed response and lack of customer support that you have received.
We currently have a customer service agent looking into your order and will contact you shortly to provide you with an update.
Thank you for taking the time to reach out to us. We will resolve this issue immediately.
“I ordered, the cart, was told by email a couple of days later it had been shipped. Over a week later I got an email saying I was getting a refund, product out of stock. Two days later you are advertising it for sale. No, I'm not happy.”
“The jacket was fine but I am ticked about the pants I ordered they were to short and had to send back that cost 20:00 the size I ordered was the size I have ordered all my life to order something else I have to order $100:00 to get free shipping”
Hello Robert,
Thank you for taking the time to reach out to us.
We will have a team member look into your order and contact you shortly with an update.
Thank you for your patience and co-operation.
Hello Cathy,
Thank you for providing your feedback.
We will have a customer service agent look into you order and will be contacting you shortly to provide you with an update.
Thank you for your co-operation.
