“ABSOLUTELY the worst thing I have ever bought online! I bought three different tops and they are all trash. Not even worth trying to return....I have nothing good to say about these tops....they certainly photograph much better than they look and feel in person. It's like a totally different material.....never again!!!!!”
“Made in China, the ordered items were very poor quality and finish, nothing like the photos advertising the products. Unrecognisable to what we thought we had bought. Not worth it to ship the shoddy items back to China and haggle for a full refund. Lesson learnt”
“How do these people continue selling their shoddy and looks NOTHING like what you see online. I couldn't believe how inferior these items were - NOTHING like what you see online.”
“One of the pieces of merchandise I received was not as advertised; pants that were advertised as denim were a stretchy material that was nowhere close to denim. Two other items did not fit. To return the items, the buyer is responsible for shipping. What they do not tell you is that you are shipping to China, so there is the extra customs expense on top of international shipping. I opted to give the stuff away rather than go through the hassle to receive so little. When I told the woman with whom I was live-chatting that I would write a bad review and "call it a day" she responded with an offer of 25% pay back on the return items. She wrote that it would go to my "original account" so I'm hoping it makes it to my credit card account. Meanwhile a local women's shelter is getting some gifts...”
“When the website says easy and fast returns, it is a lie. They wanted me to send returns to China from the US and pay customs rates. When processed only then would I would get my money back.
I went back and forth with them, not accepting the 15%, then 35%, and finally I agreed to a 50% refund, and kept the clothing, agreeing to donate 9 of 12 items received. Refund was transacted accordingly very soon afterwards.
90% of the sizes were too big as a medium. No shape to the tops which were loose and baggie. Quality very poor.
Carol”
“Ordered item and it was too large. When trying to contact company was offered 15% refund of total price in place of sending article back for full refund. Disappointed with return situation. Will have to evaluate cost of return vs cost of item.”
“Excellent service a replacement was sent after ordering the wrong size without having to return the original item which was lovely quality will definitely be ordering again”
“Several items dod not fit as they should have. I was offered 15% back not to return the items? What! When I paid $75. Need to check how much shipping is to China and whether it is worth it. May have to take a loss. Lesson learned.”
“Worst products and customer service I have ever experienced and I’ve done all my shopping online for 20 years. Never received over $100 worth of clothes and after over 3 months of emails back and forth they still won’t believe that I didn’t receive the package. The P.O. says delivered so I understand the confusion. As requested I initiated a post office search via the usps online form which reported it delivered of course. When I’ve had similar problems, other retailers just send my refund but I guess JFN thinks I’m trying to get away with theft. You can never speak to anyone, and different people respond to emails so you have to start from the beginning to explain again and again. They are just UNABLE to communicate. Very frustrating. So I’m out the money. By the way I did receive one package, very inferior product that I didn’t even feel worthy of donating so in the trash. Never again with this company.”
“Delivery time was over a month and trying to return substandard items was a series of barriers - you pay for shipping and customs and maybe they will credit you once they've inspected it. Avoid this retail site!”
“I purchased an anklet that didnt fit. Their response was "Many thanks for your patience and understanding" - WHAT????? Total rip off - do not buy from them”
“Terrible company to deal with. Will never purchase from them again. Clothes are not the best quality and nothing fit. Trying to return is a joke. I’ll donate my items. Will NEVER use this company again.”
“Clothes did not fit. When I started the return process, I read that you have to return to another country and pay shipping and customs fees. I contacted by chat and they offered to give me back 15% and I would keep the dresses. Then it went to 25%, I countered with 50% and they said the highest was 30%. They also said it would take awhile to post on my credit card. I plan to file a dispute so it won’t be past the dispute date . The clothes material on one dress is awful and the other two dresses fit funny. I will donate them. Lesson learned. Maybe someone can use as something. I don’t think they will fit anyone.”
“4 weeks to deliver two dresses. Cheapest fabric I have EVER felt, threads dangling out from all over the dress. In no WAY felt like cotton blend per the site, more like a really bad polyester. The reviews all over the place are manipulated by their own media so unfortunately, many will believe them. The good news is I will NEVER order clothes online after this experience, unless the store is near me and accepts returns in person.”
“BUYERS BEWARE
Shoes were not right size. return postage $40, fee for customs $60. Original order cost of shoes $40-$50 so its stupid to send them back.
BUYERS BEWARE.”
“The items I received are nothing like the picture. Not even close and the color of the item was way off. Bad advertisement and quality is very cheap and ugly. Never again. Don't buy.”
“I ordered shirts and pants as well as a dress from this company. Checked their sizing chart. Results:
Shirts were dull in colors, not vivid colors as in ad, ordered my size according to their chart but clothing came way too big, Dress was described as black coffee but color can in purple faded color. Return address listed RTS in Jamaica NY but this address does not exist, All returns must be sent to China . Items cost me $ 118.00 They offered me 25% return to keep their mistakes/misrepresentations. Had to ship back to China costing me $ 75 - $ 156. depending on shipping company. This company was not worth my dealing with. Pictures: Dress was ordered Black-Coffee, Shirt dull colors, Other pictures on request. I am X-large. These sizes fit my 2X-3X sister.”
“I found sizes were too big, the clothes did not suit me, and fabric was not to my liking.
I requested a return but I have not gotten a return label.
Furthermore, the phone number listed, left a message saying that the mailbox is full.
I am not pleased with this business!”
