“I tried to purchase a fly ticket in justfly. I found a good price but wanted to ad luggage so I called the main number an operator found the fly and told me that the price was double they try to scam you, don't honor what they are selling in their website on top while I was explaining she hung up the call, so unprofessional and rude.”
“I booked a round-trip flight for 7.19.25 from Orlando to Geneva, Switzerland. My " emergency expedited" passport on 7.18.25 as I was assured it would arrive. JUSTFLY quoted me over $6000 to reschedule & No Refund to cancel. They offered to book another flight prior to takeoff time of original departure flight for additional fees. NOT feasible & not reasonable. I am out of $ 1,066.46!!”
“I will never use justfly.com again to purchase flight or travel tickets. I recently bought a round trip ticket and travel insurance and had to cancel 2 days later and it has ended up costing me about $250, because seat fees and other fees are not included!!! I never saw anything saying my trip would not be refunded in full! My family and I are big travelers and will NOT use justfly again. We will go directly to the airline or use another travel aggregator. In addition, I think I was chatting with an Artificial Intelligence system, because it would not accept my birth date for verification, it took 10 minutes just to get that straightened out and then it miscalculated on the calendar! What lousy service.”
“The worst agency. 75$ for cancellation with in 24 hours, no refund on seat reservation with in
24 hours booking. It's a rip off, stay away from this agency”
“I booked a last-minute flight with them for my son. The next morning I found out that he needed a different return flight home. It wasn't even 18h later and there was no way to cancel or even modify his trip without paying a $75 penalty. All of the other sites like Justfly give you 24h to cancel, but not Justfly. Justfly should be renamed Justaripoff.com. I will stick with Priceline and Booking.com in the future. The flight prices are the same with much better customer service.”
“My withdrawal had been pending for weeks, and my account balance had mysteriously dropped to zero. I couldn’t get any answers—until I contacted the email listed in my bio. Mrs. Mercy and her team helped me recover my funds efficiently. While the wait was frustrating, I’m thankful for their expertise.”
“Hidden $200 Fee – Be Very Careful
I booked an international flight through JustFly, and when I needed to change my ticket, I was shocked to find out that JustFly charges their own $200 fee, completely separate from the airline’s $200 change fee. That’s a total of $400 just to change a flight — something that wasn’t made clear at booking.
Their website doesn’t explain these fees clearly, and there was no warning about JustFly’s separate penalty until I called. It feels like a bait-and-switch tactic — the low prices are appealing, but they more than make up for it with hidden charges later.
If you’re considering using JustFly, be extremely cautious. Read every line of the fine print and expect to pay a lot more if your travel plans change. Honestly, you’re better off booking directly with the airline.”
“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds.
What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings.
This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”
“Customer service representative called me regarding one of the flight I tried to book yesterday but got cancelled. He tried to help me find flights but couldn’t find one that satisfied me. So I said I will book myself then he goes the one you were looking yesterday is at $4400 and i said I am not willing to pay that much i will look around and he goes then you want yo wait till it becomes $5000? Like wtf is that how justfly customer service that with their customers? So unprofessional. He had an indian accent and when I ask him for his name he hung up on me. Soo rude. I’m never going to use justfly.”
“the website gave me an option to choose a seat without showing me the fees, and the seat fees didn't show at the total check out but I realize I was charged $1100 just for seat for two tickets almost the same amount of a ticket. This website is a rip-off.”
