“I booked a last-minute flight with them for my son. The next morning I found out that he needed a different return flight home. It wasn't even 18h later and there was no way to cancel or even modify his trip without paying a $75 penalty. All of the other sites like Justfly give you 24h to cancel, but not Justfly. Justfly should be renamed Justaripoff.com. I will stick with Priceline and Booking.com in the future. The flight prices are the same with much better customer service.”
“My withdrawal had been pending for weeks, and my account balance had mysteriously dropped to zero. I couldn’t get any answers—until I contacted the email listed in my bio. Mrs. Mercy and her team helped me recover my funds efficiently. While the wait was frustrating, I’m thankful for their expertise.”
“Hidden $200 Fee – Be Very Careful
I booked an international flight through JustFly, and when I needed to change my ticket, I was shocked to find out that JustFly charges their own $200 fee, completely separate from the airline’s $200 change fee. That’s a total of $400 just to change a flight — something that wasn’t made clear at booking.
Their website doesn’t explain these fees clearly, and there was no warning about JustFly’s separate penalty until I called. It feels like a bait-and-switch tactic — the low prices are appealing, but they more than make up for it with hidden charges later.
If you’re considering using JustFly, be extremely cautious. Read every line of the fine print and expect to pay a lot more if your travel plans change. Honestly, you’re better off booking directly with the airline.”
“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds.
What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings.
This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”
“Customer service representative called me regarding one of the flight I tried to book yesterday but got cancelled. He tried to help me find flights but couldn’t find one that satisfied me. So I said I will book myself then he goes the one you were looking yesterday is at $4400 and i said I am not willing to pay that much i will look around and he goes then you want yo wait till it becomes $5000? Like wtf is that how justfly customer service that with their customers? So unprofessional. He had an indian accent and when I ask him for his name he hung up on me. Soo rude. I’m never going to use justfly.”
“the website gave me an option to choose a seat without showing me the fees, and the seat fees didn't show at the total check out but I realize I was charged $1100 just for seat for two tickets almost the same amount of a ticket. This website is a rip-off.”
“I booked a flight Egypt air, later cancelled the flight, it was confirmed flight was refund eligible. Justly said their cancelation fee is $200 and Egypt air cancelation fee is $150, till date justly had refused to issue my refund. Reading all the reviews here I see that this company does this to defraud people, but I'll be looking into other actions to take to get my refund.”
“I had a highly disappointing experience with Justfly regarding their ticket cancellation process. In addition to the airline's own cancellation fees, Justfly charged an additional $200 per passenger, which resulted in a total of $600 for just two bookings involving three passengers on the same day.
While I fully understand that service fees are part of the business, this amount felt excessive and unreasonable. It gave the clear impression that customer care and fairness are not priorities for Justfly. With fees like these, it is difficult to justify ever booking through Justfly again.
Going forward, I will exercise extreme caution before using their services and strongly encourage Justfly's management to carefully reconsider their fee structure and adjustment charges.
I am sharing this experience to help others make informed decisions and avoid similar frustrations.”
“I booked a flight to hawaii and paid for first class to find out the first leg of the trip I have to sit in economy class. they want an additional 600 for a tickets I already paid 4k. No one would change it. I can't even upgrade through the airline so I am stuck. Never again will I book through them”
“Took 2 weeks to actually get a ticket, then issues getting payment through, now after canceling the flight 2.5 months ahead of time I don't get a full refund”
