Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too large for me.”

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Posted 3 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not as expected. I see that you were already assisted by one of our team members. Kindly let us know if we can be of further assistance. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“Defective black jack pump. And other product fell real short of expectations. Was supposed to be issued store credit that hasn't been issued yet.”

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Posted 3 years ago

Hello John, Thank you for reaching out and sending us your feedback. I am sorry to learn that you had concerns regarding your purchase with us. I've gone ahead and sent you a direct message to get these resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 3 years ago

“I have not received my package yet. It was supposed to deliver before Valentine’s Day, and it is now Feb 20th. No package yet.”

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Posted 3 years ago

“Still waiting for my item. Took too long to ship. Thought I was ordering from a canadian site.”

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Posted 3 years ago

Hi Dana, Thank you for letting us know about this. I am very sorry for the delay, we see here that your order has been delivered already. I’ve gone ahead and sent you a direct message to check on you. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“There were pathetic instructions that were written in English!”

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Posted 3 years ago

Hi Anne, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Doesn't work the way you say it does. Pretty expensive for being so cheaply made.”

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Posted 3 years ago

Hi Jeanetta, Thank you for posting your honest feedback. I am very sorry to hear that you seemed unsatisfied with your purchase. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Still haven't received my product.....”

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Posted 3 years ago

Hi there, Thank you for posting honest feedback. I am very sorry to hear that you have not received your order yet. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I was not impressed with mystery box that I ordered”

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Posted 3 years ago

“Rabbit portion is too soft to be able to get any friction and G-Spot portion is too little to be felt very much. Very disappointed.”

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Posted 3 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not as satisfying. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 3 years ago

“Extended wait time for delivery”

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Posted 3 years ago

Hi Philip, We appreciate your honest review. I am very sorry for the long wait. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I am very unhappy bcuz I have not received my product”

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Posted 3 years ago

Hi Kristina, Thanks for reaching out here. I am very sorry to hear that you still have not received your package. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“You are just selling stuff.”

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Posted 3 years ago

Hi Murphy, Thank you for posting honest feedback. I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I have not received my order yet, said it was shipped, for this reason I am not satisfied.”

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Posted 3 years ago

Hello Debra, We appreciate your time in sending us your feedback. I am very sorry to hear that you haven't received your order yet. I've gone ahead and sent a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“item purchsed was weak”

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Posted 3 years ago

Hello there, We appreciate your time in sending us your feedback. I'm sorry to hear that your new item didn't meet your expectations. I have sent a direct message so we can get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Does not work at all”

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Posted 3 years ago

Hi Jay, Thank you for taking the time to send us your feedback. I'm very sorry to hear that your item didn't work. I've sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Was not happy with the mystery box’s we Have had better in the past. :(”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm sorry to hear that you're not happy with the products you've purchased. I've sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“Could not get the tracking to work and 3 days after i purchased the product even before it came they send out a sale flyer with the same product $40 less very unhappy and don't plan on buying from them again..”

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Posted 3 years ago

Hello Curtis, Thank you for taking the time to send us your feedback. I am sorry to learn that your purchase was not received on time. We value customer satisfaction and we wanted to make things right. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Since I have only received 1/2 of my order, sent an e-mail to customer service and was told to just wait, I'm not real happy.”

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Posted 3 years ago

Hi Wendy, Thank you for your feedback. I'm very sorry to hear that you have not received part of your order. I have gone ahead and sent you a direct message to get this resolved right away. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I was not to happy with the box I received. I paid for a mystery box for a woman ang got a bullet and women stimulus gel and mens stimulus gel and a prostate toy. Im a woman and if I wanted mens stuff I would of ordered a mens box. Im a woman not a man.”

Helpful Report

Posted 3 years ago

Hi Ashley, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with the items you received. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“They are too big!”

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Posted 3 years ago

Hello Deborah, Thank you for reaching out and sending us your feedback. I am sorry to know that your order was not as you may have expected it to be. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 3 years ago

Mindful is rated 4.0 based on 2,396 reviews