Mindful Reviews

4.0 Rating 2,396 Reviews
72 %
of reviewers recommend Mindful
4.0
Based on 2,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Mindful Reviews

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Two of the tree toys I received actually work, at first I thought it need batteries and then I it's when you charge. At first it flashed and then it just the light no longer goes on it doesn't turn on I can't get it to charge. My other two products work perfectly fine one requires battery and the other one does require charged as well but I have no problem with the connection on that particular one. The toys that do work I'm very thrilled with a little bummed the one that I was looking forward to trying end up not working.
Helpful Report
Posted 2 years ago
Hi Justyce, Thank you for posting your honest feedback.  I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 2 years ago
Have not received the product yet. Still waiting...........
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Posted 2 years ago
Hi Guy, Thank you for posting your honest feedback.  I am very sorry to hear that your new still haven't received your package. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 2 years ago
It sucks and the suction is awkward
Helpful Report
Posted 2 years ago
Hi there, Thank you for posting your honest feedback.  I am sorry to hear that you seem to be unsatisfied with your new toy. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 2 years ago
Shipping way to slow
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Posted 2 years ago
Hi Don, Thank you for posting an honest feedback. I am very sorry to hear that your order did not arrive on time. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team
Posted 2 years ago
Delivery took far too long...in my opinion.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that your order arrived longer than expected. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team
Posted 2 years ago
I received a previously opened package. I’m a little grossed out and considering returning it. The company and delivery experience was otherwise very discreet and professional.
Helpful Report
Posted 2 years ago
Hi Erica, Thank you for posting an honest feedback. I am very sorry to hear that your item arrived open. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team
Posted 2 years ago
didn't work as good as I had hoped...
Helpful Report
Posted 2 years ago
Hi Tatyana, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team
Posted 2 years ago
Ordered a toy 2 weeks ago. Still have not received it.
Helpful Report
Posted 3 years ago
Hi Duane, Thank you for bringing this to our attention. I am very sorry to hear that you still have not received your order. Customers can usually post a review once the product was already delivered. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 3 years ago
I bought the butterfly device and it's one step away from being useless and ineffectual. I would NOT purchase it again. From Anna Ray-Jones, a first-time buyer.
Helpful Report
Posted 3 years ago
Hi Anna, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team
Posted 3 years ago
Delivery was much longer than stated on Amazon....Toy doesn't seem very good
Helpful Report
Posted 3 years ago
Hello John, Thank you for taking the time to send us your feedback. I am very sorry to hear that you're not satisfied with your recent purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team
Posted 3 years ago
I was under the impression that it was made of glass but it was rubber. I don't like it and neither does she.
Helpful Report
Posted 3 years ago
Hello Richard, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not as you may have expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team
Posted 3 years ago
Not at all what I expected. Pulse to hard should have a softer speed
Helpful Report
Posted 3 years ago
Hi Michelle, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team
Posted 3 years ago
The vibrator stopped working on the first try. I was very disappointed it the product.
Helpful Report
Posted 3 years ago
Hi there, Thank you for posting your honest feedback.  I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 3 years ago
Wasn't comfortable with how long it took to get here. This appears to be a multi business and everything was over priced and some it didn't last last 10 minutes before they broke.
Helpful Report
Posted 3 years ago
Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team
Posted 3 years ago
One of my items is lost somewhere and the other one took 10 days to get here! I spoke to customer service today and they suggest I wait 24 hours until they research it. Meanwhile why wouldn’t you just ship the missing item out. It’s obviously by tracking I have not received it. So far, not good!
Helpful Report
Posted 3 years ago
Hello John, Thank you for reaching out and sending us your feedback. I am sorry to learn that your items were not delivered as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team
Posted 3 years ago
Took forever to receive product. Wrong product delivered. Poor quality.
Helpful Report
Posted 3 years ago
Hi Denise, Thank you for posting your honest feedback.  I am very sorry to hear that your new toy seems to be defective. We value customer satisfaction and we wanted to make things right.  I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena  Mindful Customer Experience Team
Posted 3 years ago
Not impressed not what I though it would be
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Posted 3 years ago
Hello Audrey, Thank you for posting an honest feedback. I am very sorry to hear that you’re not satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team
Posted 3 years ago
rough edge from molding. very cheaply made.
Helpful Report
Posted 3 years ago
Hi there, Thank you for sending us your feedback. I'm sorry to hear that you're not satisfied with the item you've ordered. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team
Posted 3 years ago
We used the finger vibrator the other night and it worked great, but the next morning it would not work, As soon as I contacted customer service they offered me a replacement at no cost and no questions asked, now that is good service.
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Posted 3 years ago
Hello Leo, Thank you for taking the time to leave a review. I'm very sorry to hear that your new finger vibe wouldn't work. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team
Posted 3 years ago
NOTHING WORKED AS I EXPECTED.
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Posted 3 years ago
Hello Jesse, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not working as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team
Posted 3 years ago
Mindful is rated 4.0 based on 2,396 reviews