Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Batteries with finger vibrator only last 2 times. Need to figure something out for batteries to last longer.”

Helpful Report

Posted 2 years ago

Hi Jennifer, Thank you for taking the time to send your feedback about the product you've purchased. Customer satisfaction is our top priority here at Mindful and I am happy to provide you with tips on how to maximize your toy's battery life. I have gone ahead and sent a direct message to you. You may reply to the email if you have further questions or concerns. :) Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Didn’t like the order being split. It took longer for the second package to arrive that I wanted but all in all it was a good experience”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your feedback. While I am pleased to know that you were happy with the overall experience, I do want you to know that customer satisfaction is our priority here at Mindful. I have gone ahead and sent you a direct message to further make this right for you Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“I haven't seen it. It was a gift. They were pleased!!”

Helpful Report

Posted 2 years ago

Hi there, It's so nice of you to leave a great review. I am glad to hear that they were pleased with their new toy. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Nice site. Easy to search.”

Helpful Report

Posted 2 years ago

Hello there, Thank you for sending us your kind review. I'm happy to know that you find our website easy to use. Rest assured that we will continue to offer the best shopping experience here at Mindful :) If you ever have any questions or concerns, feel free to let us know. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Product delivery was fine. It arrived quickly and discreetly. The product itself however, doesn't work which is a bummer.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving a review. I am very sorry to hear that your item did not work as expected. Kindly send us an email at hello@justmindful.com and we will make sure to assist you anyway we can. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“I love my new toys 😍”

Helpful Report

Posted 2 years ago

Hi Chantelle, It’s so nice of you to leave a positive review. I’m glad to hear that you are satisfied with your new toys. Rest assured that we will continue to provide you with top-notch products you will surely love! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“It's ok, look real”

Helpful Report

Posted 2 years ago

Hi Jane, Thanks for leaving an honest review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Am very satisfied with product. Not happy with so many ads being sent to me. Don’t like the feeling of being pressured.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know of this. I am very sorry to hear that you felt pressured. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“The insertable portion of the toy could be longer. The vibrator could be stronger. After they heard my issues, they offered a generous deal to make a first-time customer happy.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting an honest feedback. I am very sorry to hear that you’re not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“I was unable to make this item work. It only vibrates when the button is pushed and does not stay on. I’m afraid I will have to return this. When Mindful was notified of the issue, they immediately offered a credit for the item and no hassle about retuning the item. I’m totally impressed!”

Helpful Report

Posted 3 years ago

Hi Linda, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Helpful and insightful!”

Helpful Report

Posted 3 years ago

Hello Robert, Thank you for taking the time to send us your kind review. Customer satisfaction is our top priority here at Mindful, so I am pleased to know that you're satisfied with your shopping experience with us. Please do not hesitate to reach out if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 3 years ago

“I got my products on time. Wish there was a note on cleaning.”

Helpful Report

Posted 3 years ago

Hello Sherri, It’s so nice of you to leave a positive review. I’m glad to hear that you are satisfied with your new toy and that it arrived on time. Rest assured that we will continue top-notch products and discreet shipment. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“I had a good experience when I placed order and delivery was quick.”

Helpful Report

Posted 3 years ago

Hi Paula, Thank you for leaving a great review. I am glad to hear that you had a great overall shopping experience with us. We always make sure that we only provide you with the best toys.I sure do hope to see you shopping with Mindful again .:) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Just what I ordered”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“havent used it yet”

Helpful Report

Posted 3 years ago

Hi Colleen, Thanks for giving us 4 stars. Please don't hesitate to leave us a review of your experience when you get the chance to use it. Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Should be fun”

Helpful Report

Posted 3 years ago

Hi there, Thanks for writing your review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“Mindful is good. The product was defective .the bullet worked for 3 minutes and quit.”

Helpful Report

Posted 3 years ago

Hi Joseph, It's so nice of you to leave a great review. I am very sorry to hear that your item is defective. Kindly send us an email at hello@justmindful.com so we can better assist you. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“It was late getting here.”

Helpful Report

Posted 3 years ago

Hi William, Thank you for leaving a review! We will keep this in mind. Rest assured we will do our best to improve our shipping and options. Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

“Great product - the second part of my order came a week later than the first part, but both are very satisfying!”

Helpful Report

Posted 3 years ago

Hi there, Thanks for your detailed review. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 3 years ago

“I was happy with my purchase. It arrived on time.”

Helpful Report

Posted 3 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that you are satisfied with your new toy and that it arrived safely. Rest assured that we will continue top-notch products you will surely enjoy! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 3 years ago

Mindful is rated 4.0 based on 2,396 reviews