Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was much bigger than pictured, other than that all was good.”

Helpful Report

Posted 2 years ago

Hello Dayna, We appreciate your time in sending us your feedback. Customer satisfaction is our top priority here at Mindful, so I’m glad to hear that you’re satisfied with your overall shopping experience with us. I also wanted to address your concern about the item that did not meet your expectations. I’ve gone ahead and sent you a direct message so we can get this resolved asap. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The hane a great selection of adult toys for woman, Men and couples. Their customer service either by phone or email it's amazing. The only thing I don't like is that the don't have free delivery outside of continental USA even do most of the competition does if you spend more than $45.00 or $74.00 dollars depending the store.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your gracious review. I am delighted to learn that you had a good shopping experience with us. Your feedback is immensely appreciated and we will definitely look into this in the future. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“You need more deals for men with pills lubes and toys like you do for the women that's what makes me not buy from you”

Helpful Report

Posted 2 years ago

Hi Josh, Thank you for the feedback. We will surely consider adding more deals for men. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Product works well but directions in package are not very detailed. Need to go to website for accurate description of operation.”

Helpful Report

Posted 2 years ago

Hi Joseph, Thank you for posting your honest feedback. We appreciate you bringing this to our attention. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Found something I had been looking for for a while. This site only one that had it in this form”

Helpful Report

Posted 2 years ago

Hi Sally, It's so nice of you to leave a great review. We're happy to know that you found what you are looking for. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I’ve been pleased with all the products I’ve bought.”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchases from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Happy with the product and fast service!”

Helpful Report

Posted 2 years ago

Hello there, Thank you for posting your honest feedback. I am very sorry to hear that you wish not to receive any emails from us anymore. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“After I put my concerns, I got a gift card for the amount of my purchase.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Fast shipping”

Helpful Report

Posted 2 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that your order arrived safely and promptly. Rest assured that we will continue top-notch products and prompt shipments. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Not bad very discreet”

Helpful Report

Posted 2 years ago

Hello John, We appreciate your time in sending us your feedback. I'm glad to hear that you got the chance to experience our fast and discreet shipping. Rest assured that we will continue to provide the best shopping experience here at Mindful. :) If you ever have any questions or concerns, feel free to reach out to us. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Now that it has been remedied, I look forward to finding something that better suits what I'm looking for. Great customer support...”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase fell short of your expectation. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Great product. Nothing like it.”

Helpful Report

Posted 2 years ago

Hello there, Thank you so much for leaving a great review! I am glad to hear that you love your new toy. We will surely continue to work hard to provide you with the best products you will surely love! Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Thanks I hope my girlfriend like It all....in her birthday”

Helpful Report

Posted 2 years ago

Hello Salvador, I appreciate your time in sending us your kind review. Mindful offers the best quality products, so I'm delighted to know that you found great gifts for your girlfriend. :) If you ever have any questions or concerns, please do not hesitate to let us know. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Very good stuff for good prices”

Helpful Report

Posted 2 years ago

Hello there, Thank you for taking the time to send us your kind review. I'm glad to hear that you're satisfied with your purchase. Rest assured that Mindful will continue to offer a wide range of quality products at good prices. Feel free to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Mindful's customer service, shipping speed, and pricing are excellent. The product we purchased was disappointing, but to me, that doesn't reflect on Mindful but rather on the manufacturer.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for leaving your honest review. We appreciate you letting us know of your sentiments. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Great service took long shipping than expected but overall I would recommend”

Helpful Report

Posted 2 years ago

Hi Jamie, It's so nice of you to leave a great review. We appreciate your utmost understanding. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Item is great”

Helpful Report

Posted 2 years ago

Hello Chris, Thank you for taking the time to send us a review. I am very happy to know that you are enjoying your purchase. Please keep in mind that we are available for you and your inquiries or concerns, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“It’s fun.”

Helpful Report

Posted 2 years ago

Hello Branden, Thank you for sending us your feedback. I'm delighted that you enjoyed the product that you have purchased from us. Mindful will definitely continue to offer a wide range of quality products. If you ever have any questions or concerns, please do not hesitate to contact us. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Great products, shipping a lot longer than other websites I ordered from”

Helpful Report

Posted 2 years ago

Hi Mike, Thanks for posting your honest review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I think things went very well. I found what I wanted and purchased it with ease. It arrived in a few days. I have used it a couple times and find no real complaints.”

Helpful Report

Posted 2 years ago

Hello John, We appreciate your time in sending us your kind review. I'm glad to hear that you found the item you'd wanted and that your order arrived quickly. Rest assured that we will continue to provide the best shopping experience here at Mindful. Please do not hesitate to reach out to us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews