Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall. Is impeccable customer service.”

Helpful Report

Posted 2 years ago

Hi Dyette, Thank you for sharing your gracious review. I am extremely happy to have assisted and resolve your issue and I am proud that you have experienced our service. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Good quality products,”

Helpful Report

Posted 2 years ago

Hi Peter, Appreciate you taking time to send your review I am pleased to know that you have enjoyed our items. Your satisfaction is our top priority here at Mindful Please do not hesitate to reach out to us for any concerns, we are here for you 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Great experience”

Helpful Report

Posted 2 years ago

Hello Roy, Thank you for sharing your review. I am delighted to learn that you had a lovely shopping experience with us. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Did great keeping me updated on my package”

Helpful Report

Posted 2 years ago

Hello Natalie, Thank you for taking the time to send us a review. I am glad to know that you got the chance to experience our service. Rest assured that we will continue to provide world class customer service here at Mindful. :) Please do not hesitate to reach out to us for any inquiries and concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The item was much bigger than pictured, other than that all was good.”

Helpful Report

Posted 2 years ago

Hello Dayna, We appreciate your time in sending us your feedback. Customer satisfaction is our top priority here at Mindful, so I’m glad to hear that you’re satisfied with your overall shopping experience with us. I also wanted to address your concern about the item that did not meet your expectations. I’ve gone ahead and sent you a direct message so we can get this resolved asap. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“I never got my package and they just took my money”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Good quality products. Long lasting pleasure. I highly recommend the products.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for writing in. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“The hane a great selection of adult toys for woman, Men and couples. Their customer service either by phone or email it's amazing. The only thing I don't like is that the don't have free delivery outside of continental USA even do most of the competition does if you spend more than $45.00 or $74.00 dollars depending the store.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your gracious review. I am delighted to learn that you had a good shopping experience with us. Your feedback is immensely appreciated and we will definitely look into this in the future. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“it was ok was expecting more from it but overall it gets the job done”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not completely satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Excellent confidential delivery service. Product works fabulously!”

Helpful Report

Posted 2 years ago

Hello there! Thank you for making time to leave a kind review. We are pleased to know that you received your order quickly and discreetly, and that the product has met your expectations. Mindful will continue to offer the best quality products and services! :) Should you need further assistance, please do not hesitate to let us know. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The products were alright just not exactly what I was looking”

Helpful Report

Posted 2 years ago

Hi Audrey, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Works well Thanks”

Helpful Report

Posted 2 years ago

Hi George, It’s so nice of you to leave a positive review. I’m glad to hear that your new toy met your expectations. Rest assured that we will continue top-notch products you will surely love! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Terrible customer service Do not respond to discourage returns”

Helpful Report

Posted 2 years ago

Hello there, Thank you for reaching out and sending us your feedback. I am sorry to learn about your experience with our service. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“I like the products sold by Mindful. I purchased a large XL Vibrator for my girlfriend, and she is quite happy with it. I would like to see the XL Vibrator sold by CalExotics in a green color.”

Helpful Report

Posted 2 years ago

Hi Scott, Thanks for leaving your honest review. We're delighted to know that your girlfriend is satisfied with her purchase. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Good store, ordered Icicles #61 Wow what a work of art! Happy with my order.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for posting your honest feedback. We appreciate you letting us know of this and we will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“It TRULY has no power & its not fun. My bad shouldn't bought one on sale.. It's CUTE!!”

Helpful Report

Posted 2 years ago

Hello Paula, We appreciate your time in sending us your feedback. I’m sorry to hear that you’re not satisfied with the product you’ve purchased. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“I give you one star because I never received my product but I paid for it but still never got itno”

Helpful Report

Posted 2 years ago

Hello Matt, Thank you for taking the time to send us your feedback. I understand that you haven't received your order and I am very sorry for the inconvenience. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Not enough power sorry”

Helpful Report

Posted 2 years ago

Hi Rosetta, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not completely satisfied with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Not as effective as expected”

Helpful Report

Posted 2 years ago

Hi Rachel, Thank you for taking the time to send us your feedback. I'm very sorry to hear that you're not happy with your purchase. I have gone ahead and sent you a direct message to get this resolved. Kindest regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“You need more deals for men with pills lubes and toys like you do for the women that's what makes me not buy from you”

Helpful Report

Posted 2 years ago

Hi Josh, Thank you for the feedback. We will surely consider adding more deals for men. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews