Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend for solo or couples…”

Helpful Report

Posted 2 years ago

Hi there, Thank you for leaving a great feedback. It’s good to hear that you love your new toy. Our team will definitely make sure to continue to provide you with the best products you will surely love. :) Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Good customer service”

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Posted 2 years ago

Hello Linda, I am very glad to hear that you are completely satisfied with your customer service experience with us. We will surely continue to work hard to provide you with a great shopping experience. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Quick delivery and easy to order from but the packaging was not discrete it was obvious what it was and embarrassed me cause my father checked the mail and that upset me very much and due to that I will not be ordering from this site ever again.”

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Posted 2 years ago

Hello Nick, I am very sorry to hear that the package you received did not come in discreet packaging. I will surely inform our fulfillment team about this and we will make sure this will not happen again. I sure do hope you will shop with us again! For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“It's fast and I like the product”

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Posted 2 years ago

Hi Anthony, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Wonderful!”

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Posted 2 years ago

Hi Otis, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Package arrive postage due. I had to puck it up at the post office and pay postage.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for posting your honest feedback. We're not sure this has ever happened before. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can further investigate this. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Shipping would be better with UPS, USPS, FedEx”

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Posted 2 years ago

Hi there, Thank you for the positive review. We will make sure to continue to look for better shipping options. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Love my new doc Johnson toy!!! Selection is great....I'll be a return customer!!”

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Posted 2 years ago

Hi Kimberly, Thank you for sharing your delightful review. I am happy to know that you are pleased with your purchase, We look forward to assisting you again. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Doesn’t work”

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Posted 2 years ago

Hi Christen, Thank you for sending us your feedback. I’m sorry to hear that your new item didn’t work. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“It is a very good product , it is worth the money !!!!!”

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Posted 2 years ago

Hi John, It's so nice of you to leave a great review. We are thrilled to know that you're satisfied with your purchase. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“On top always making sure everything came. And if u are content with your purchase.”

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Posted 2 years ago

Hello Mitchell, Thank you for sharing your time and sending us a review. I am pleased to know that you get to experience Mindful's world class customer service. Reach out to us anytime - 24/7 - and we're always happy to assist. Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Everything was packaged great and the products are excellent!”

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Posted 2 years ago

Hi there, Thank you for sharing your gracious review. I am delighted to learn that you are enjoying your new purchase. Your satisfaction is our top priority! Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Would recommend”

Helpful Report

Posted 2 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“No thanks..”

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Posted 2 years ago

Hi Gary, It’s so nice of you to leave a positive review. Rest assured that we will continue top-notch products and discreet shipment. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Unbelievably Awesome. So much better than a man!!”

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Posted 2 years ago

Hello there, We appreciate your time in sending us your kind review. I'm glad to hear that you are happy with your purchase :) Rest assured that we will continue to offer the best quality products and services here at Mindful. Feel free to contact us if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“The products are certainly interesting.”

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Posted 2 years ago

Hello David, Thank you for taking the time to send us your feedback. I’m very sorry to hear that you’re not happy with the product that you’ve purchased. I’ve gone ahead and sent you a direct message to get this resolved. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“No issues at All”

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Posted 2 years ago

Hi Shawn, Thank you for the positive review. I’m glad to hear that everything is okay. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Came in as and when stated”

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Posted 2 years ago

Hi Wayne, Thanks for writing in. We appreciate you letting us know about this. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Great price. Fast shipping.”

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Posted 2 years ago

Hi Rhyan, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“The item I purchased came in an envelope that did not protect it. The box was crushed and my item that I paid over $60 for did not work. I do have to say that customer service has been AMAZING!!!!! They sent me a replacement right away, but unfortunately, the replacement came in the same exact condition as the first one.”

Helpful Report

Posted 2 years ago

Hi Leah, Thank you for posting your honest feedback. I am very sorry to hear that your replacement item is still defective. We value customer satisfaction and we wanted to make things right. Upon checking, one of my colleagues has been waiting for the photo and a response from you since October 9th via email to help you resolve your issue. We are still waiting for your reply there. I've also gone ahead and sent you a separate email to help you resolve this. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews