Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor power Disappointed”

Helpful Report

Posted 7 years ago

Hi there, Thank you for posting an honest feedback. I am sorry to hear that you are not satisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve sent you a direct message so we can come up with a resolution right away. :) Best regards, Shelby My First Blush Customer Experience Team

Posted 7 years ago

“First, 2 days before my package was scheduled fir delivery I recieved soneone elses package. The shipping label was addressed to me but inside, the order and name were not. As I may not mind the free stuff, I definitely hate to imagine my order being sent off to a random person with all info abd furthermore prolonging the arrival of my order. Second, the items which I recieved are very sub par in quality. A vibrator costing 65 $ and yet the thing barely vibes, just one example. If it were 15 bucks i would understand but 65 is outrageous.”

Helpful Report

Posted 7 years ago

Hi Patrick, Thank you for leaving an honest feedback. I'm very sorry to hear that your item did not meet your expectations. We stand behind our products and we believe that product quality is very important. I've contacted you directly to see if we can come up with a solution :) Best regards, Shelby My First Blush Customer Experience Team

Posted 7 years ago

“Product doesn't work. Vibrator was sent in bubble envelope and product box was crushed. Why would you send it in an envelope and not a sturdy box? Very disappointed and will be returning for refund. You have already asked me my opinion, this is second time. In addition, I received an email on how to return it but there was no recognition of the product not working or my disappointment. Not great customer service in my opinion, and careless shipping method. I'll be requesting a refund and won't buy from you again.”

Helpful Report

Posted 7 years ago

Hi Sherlea, Thank you for taking the time to leave a review. I'm very sorry to hear that your package arrived in an unfavorable condition and that you were unhappy with the product you ordered. Fortunately, you're completely covered by our return policy, and we have sent you the address where you can return it. For future reference, our team is here 24/7 to help and can easily fix issues like this. You can also contact us directly by phone, email or log in to our live chat at the bottom of the website. Kindest regards, Joy My First Blush Customer Experience Team

Posted 7 years ago

“It didn't feel good”

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Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am very sorry to hear that you are not happy with your new item. I've gone ahead and sent you a direct message to get this addressed. Kindest regards, Betty My First Blush Customer Experience Team

Posted 7 years ago

“I need something not as wide or soft”

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Posted 7 years ago

Hi Jeanette, Appreciate you sending us your honest feedback. I am sorry to know that your item was not as you have expected. I have gone ahead and sent you a message directly to assist you in getting a resolution to your concern Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“One out the 3 items I bought does not work. My email to customer service has gone unanswered. I want to return and get a replacement, but cant get a response.”

Helpful Report

Posted 7 years ago

Hi there, Appreciate you sending us your honest feedback. I am sorry to know that you were not able to get a real-time response for your issue on a defective item. I have gone ahead and sent you a message directly to assist you in getting this resolved asap. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“I returned your Tantus 1.5” Super Soft C-Ring and requested a full refund of the purchase price of $14.99. It was very difficult to stretch it enough to easily put it on as directed. Thank you.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am sorry to hear that you were not completely satisfied with your item. I have gone ahead and sent you a message directly to assist you further on your issue. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“Took 5 days before it even shipped”

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Posted 7 years ago

Hi there, Thank you for sending us your honest feedback. I am truly sorry to hear that you were not able to receive your order within the expected time. I have gone ahead and sent you a message directly to assist you further on your issue. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“The product was of poor quality for the price.”

Helpful Report

Posted 7 years ago

Hi, Thaddeus, Thank you for taking the time off your schedule to send us an honest review. I am very sorry to know that your item did not deliver your expected result. I've sent you a direct message to assist you further in getting a solution for your concern. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“The changing button is not easy to change in use, and is hard to work as it only works sometimes in use or not.”

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Posted 7 years ago

Hi Claudia, Thank you for taking the time to leave your honest review. I'm very sorry to hear that the charging button on the product that your ordered seems to be defective. We stand behind the quality of our products and our defect rate is below the industry average! I've sent you a message directly to find the best solution for you. Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“The experience wasn't bad but the product just didn't work for me. I loved being design, size, and materials used it just wasn't strong enough vibrations to " finish to job"”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to leave your review. I'm sorry to hear that your product didn't work out for you. Not to worry, however, you're completely covered by our 90-day hassle-free return policy! :) I've gone ahead and contacted you directly to walk you through our return process. If you have any further questions or concerns, please don't hesitate to get in touch. Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“I'm disappointed that the item is very cheaply made but it cost me $80. I should have just gotten a Hitachi magic wand.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for taking the time to leave your honest review. I'm very sorry to hear that you are not happy with the quality of your product. At My First Blush we stand behind our products and treat the satisfaction of our customers as our number one priority. I have gone ahead and sent you an email privately to resolve this issue :) If you have any further questions or concerns, please don't hesitate to reach out to us directly by email, phone, or live chat! Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“3 different sizes and just couldn't get one to fit . I did get the large one around both the balls and the cock, but I prefer just the cock. Small one is too small med one is too big. If your going to buy make sur you do an accurate measure. Pretty much unusable for me anyway”

Helpful Report

Posted 7 years ago

Hi there, Thank you for the time in leaving us your feedback. I am sorry to hear that your item did not meet your size expectation. We do try our best to provide an accurate representation of sizes and specs on all our items. I've gone ahead and emailed your privately to resolve this issue :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

“I ordered 2 items. One item came in about 4 days. The other item came 15 days after I ordered and it was the wrong size. I am just trying now to get the correct size. Sort of don't trust what is happening to this 2nd order.”

Helpful Report

Posted 7 years ago

Hi Laraine, Thank you for your honest review. I'm sorry to hear that your second item was delayed and that you received the incorrect size. I sincerely apologize for this inconvenience. I see that you've already been in contact with one of our customer experience team members, and they are working with you to resolve this situation. Please let me know if you have any further concerns and I'd be more than happy to help! :) Warmest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“Bad buy on my part. The customer service was excellent but a return label would have been nice.”

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Posted 7 years ago

Hi Sarah, Thank you for your honest review. I'm sorry to hear that your product didn't meet your expectations. I see that you have already been in contact with our customer experience team and that you issue is being handled :) If you have any further questions or concerns, please don't hesitate to reach out to us again. Warmest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“TWO OF THEM HAVE BROKEN .I THINK YOU SHOULD REPLCE THEM & WITH A BETTER QUALITY IF YOU HAVE THEM AVAILABLE. THANKS BONNY J WHTE”

Helpful Report

Posted 7 years ago

Hi Bonny, Thank you for leaving your honest review. I'm very sorry to hear that two of your items have broken. At My First Blush, we stand behind our products and we believe product quality to be extremely important. I've sent you a message privately to have your products replaced :) Please contact us any time should any issues occur in the future. Warmest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“Well first I only received one out of 2 items from my order. Second on the replacement order that they sent to me, it got sent to somewhere in Maryland. I live in Pennsylvania”

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Posted 7 years ago

Hi Tricia, Thank you for your honest review. I'm sorry to hear that you didn't receive one of the items that you ordered. I see that you are already in contact with our customer experience team. I've gone ahead and followed up with you to get this sorted out. Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“Way too little.”

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Posted 7 years ago

Hi there! Thank you for your review. I'm sorry to hear that your not fully satisfied with your new toy. We have tons of toys to choose from (over 3,000!) and I bet we can find you something that you'll love :) Please contact us directly, our team can definitely help with this! Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“Doesn't feel real.”

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Posted 7 years ago

“It okay. Not as intense as I had hoed it would be. Goes in very easily. I have used it several time but I had hoped more extreme orgasms!”

Helpful Report

Posted 7 years ago

Hi Mike, Thanks for taking the time to leave your review. I'm sorry to hear that the product you ordered isn't as intense as you expected. We do have over 3,000 products and I'm sure we can find something to your liking. If you could please contact us directly, one of our team members will be happy to assist you. Best regards, Brenda My First Blush Customer Experience Team

Posted 7 years ago

Mindful is rated 4.0 based on 2,396 reviews