Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not come with instruction booklet so I am sure I am not getting all the featured settings”

Helpful Report

Posted 7 years ago

Hi Patricia, Thank you for taking the time to leave us a review. I'm sorry to hear that your new product didn't come with an instruction booklet. For the product that you're referring to, the instructions are printed on the side of the box. Please do contact us directly if these instructions aren't clear or if you need any further assistance. Our customer experience team is always here and happy to help! :) Kindest regards, Emma My First Blush Customer Experience Team

Posted 7 years ago

“the product feels great and everything but it started tearing the first day I used it .. I was very disappointed.”

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Posted 8 years ago

Hi there! Thank you for taking the time to leave your feedback. I'm very sorry to hear that your product tore on the first day you used it. This definitely should not happen! I've contacted you directly to get this resolved ASAP. As always, if you need any further help you can contact us at any time, day or night :) Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Have not received merchandise.”

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Posted 8 years ago

Hi Robin, Thank you for leaving us a review! I have taken a look at your tracking information and can see that your package was delivered today! If you have any further questions or concerns, please don't hesitate to contact us directly, we are available 24/7. Kindest regards, Brenda My First Blush Customer Experience Team

Posted 8 years ago

“One of the vibrators had been taken out of its box and covered with saran wrap. It was obvious that it was a return item. Vibrators should be something that are not resold! Gross!!”

Helpful Report

Posted 8 years ago

Hi there, Thank you for taking the time to leave us a review. I would firstly like to apologize for the confusion. It seems that you received a toy that was wrapped in bulk packaging. This is to help reduce the amount of packaging that is used to help the environment. I can assure you that we do not re-sell any items that have been opened before being returned to us. I have messaged you privately to help resolve this issue further. Kind regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“Not strong enought, could hardly feel it”

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Posted 8 years ago

Hi there! Thank you for taking the time to leave us your review. I am sorry that you feel that the item you ordered is not strong enough. I've gone ahead and sent you an email to see if we can arrange to resolve this. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“READ THE RETURN POLICY. I understand that many items can't be returned due to the nature of this website, but if your package isn't opened, you should be able to return it for a full refund. They only give store credit. Gave it 2 stars because they have a wide variety of items, and my order was delivered quickly. Just make sure you know what you want because even in their policy they say that if you order the wrong thing you can't return it.”

Helpful Report

Posted 8 years ago

Hi there! Thank you for your honest feedback. We are always working to improve our returns policy and I thank you for bringing this to our attention. To be clear, we are able to accept returns on most items as long as they are unopened. If you have any other questions or concerns, please reach out to our customer experience team, we're available 24/7! Kind regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“The plug was to big”

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Posted 8 years ago

Hi there! Thanks for leaving a review for us, we definitely appreciate the feedback. We try our best to provide accurate product specifications for every item. However, I do understand that shopping online can be tricky. If you could please contact us when you get a chance, we would definitely like a chance to make this right. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“The rubber part at the. See if the pump ripped and I haven't been able to use it since.”

Helpful Report

Posted 8 years ago

Hello John! Thank you for taking the time to review us. I'm very sorry to hear that your product ripped. I have gone ahead and emailed you privately to solve this issue. Please accept my sincerest apologies for the inconvenience and don't hesitate to contact us about any further concerns. Kindest regards, Emma My First Blush Customer Experience Team

Posted 8 years ago

“The product was not what I hoped for.The panties did not fit me-the battery only lasted a very short time.So all in all I spent $49.00 on nothing.”

Helpful Report

Posted 8 years ago

Hi there, Thanks for taking the time to review us! I am so sorry to hear that you are unsatisfied with your purchase. I can see that you've been in contact with our Customer Experience team regarding this issue, and I extend my sincerest apologies that this experience wasn't the best for you. Please do not hesitate to get in touch if you require any assistance with your purchases now, or in the future. Our team is always here and happy to help! Kindest Regards Emma Customer Experience Team My First Blush

Posted 8 years ago

Mindful is rated 4.0 based on 2,396 reviews