Mindful Reviews

Name: Mindful
Address: 203, Hornby Street, Vancouver
Rating: 3.96

4.0 Rating 2,396 Reviews

72 %

of reviewers recommend Mindful

4.0

Based on 2,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Mindful:

Mindful is the premier retailer of sex toys and adult novelties. We offer the best brands with fast and discreet shipping and billing!

Visit Website

Phone:

844-892-8399

Email:

hello@justmindful.com

Mindful 5 star review on 21st December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered it first time and the item I ordered was not working. So they help me get it replaced or full refund. They have great customer service and I am amazed how quickly they respond and follow up when I receive my product and was concerned with my satisfaction. Thank you”

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Posted 2 years ago

Hi there, It’s so nice of you to leave a positive review. I’m glad to hear that we are able to assist you with your order. Rest assured that we will continue to provide you with amazing customer service. For further questions or concerns about our products, please don’t hesitate to contact our customer care team available 24/7 via phone and email. Kind Regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Excellent products.”

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Posted 2 years ago

Hello there, Thank you for taking the time to share your review. I am glad to know that you are pleased with our items. It is our priority to make online shopping efficient for you. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Fast shipping and exactly what I ordered.”

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Posted 2 years ago

Hi Lorilei, Thank you for sharing your awesome review. I am pleased to know that you are loving your purchase and that it arrived promptly. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Amazing fun!”

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Posted 2 years ago

Hi Steven, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“You can find All the things You need 👍”

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Posted 2 years ago

Hi Adrienne, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Good product”

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Posted 2 years ago

Hi there, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“The silver bullet's description said it was the highest power, but I can't get it to go higher than a certain amount. It is not powerful.”

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Posted 2 years ago

Hi Susan, Thank you for posting an honest feedback. I am very sorry to hear that you’re new toy seems to be defective. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“So far not able to find just the right spot. Will keep trying.”

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Posted 2 years ago

Hi Patricia, Thank you for posting your honest feedback. I am very sorry to hear that you seemed unsatisfied with your new toy. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Pkg was not discreetful , items were listed on pkg”

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Posted 2 years ago

Hello Perry, Thank you for reaching out and sending us your feedback. I am sorry to learn that your purchase was not delivered and packed as expected. I've gone ahead and sent you a direct message to get this resolved. Kindest regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“My girl is very happy so I’m happy 😀”

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Posted 2 years ago

Hi there, Thank you for sharing your gracious review. I am pleased to learn that you are delighted with your new toy. Should you have any questions or concerns, please do reach out to us as we are available for you, 24/7! Best regards, Brenda Mindful Customer Experience Team

Posted 2 years ago

“Product came damaged. It was shipped in an envelope, box was crushed. This is why they want you to purchase the extra insurance, which I did not. I do not expect to receive damaged goods to begin with after spending $64 on a single item. This site is expensive compared to others. I have already purchased items from a different site and will never use Mindful again.”

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Posted 2 years ago

Hi Rene, Thank you for posting an honest feedback. I am very sorry to hear that your new toy arrived damaged. We value customer satisfaction and we wanted to make things right. I’ve gone ahead and sent you a direct message so we can come up with a resolution right away. Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Great shop " I Love it" Super Fast delivery”

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Posted 2 years ago

Hi Prince, Thank you for the positive review. I’m glad to hear that you are satisfied with your purchase from us. We will make sure to continue to provide you with the best toys you will surely enjoy. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

“Quick response to email questions!”

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Posted 2 years ago

Hello Darell, We appreciate your time in sending us your kind review. I’m glad that you got the chance to experience our service. Rest assured that we will continue to provide the best quality products and world class customer service here at Mindful. :) Please do not hesitate to reach out to us for any inquiries and concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“3 didn't work, very very unhappy customer, want give you No Number 10.Number0.Merry Christmas ⛄, not for me.”

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Posted 2 years ago

“Absolutely wonderful!”

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Posted 2 years ago

Hi Jimmy, Thanks for leaving an honest review. We are thrilled to know that you are satisfied with your order. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“I was happy with my purchase and definitely will order again”

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Posted 2 years ago

Hi Bryan, It's so nice of you to leave a great review. We will keep this in mind. Rest assured we will do our best to improve our products and continue to provide you with an amazing shopping experience. :) Please do not hesitate to reach out to us should you have any issues or concerns in the future. Best regards, Serena Mindful Customer Experience Team

Posted 2 years ago

“Dropped it on the floor and the plastic switch end broke off ..”

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Posted 2 years ago

Hello David, Thank you for taking the time to send us your review. I’m very sorry to hear that your new item broke. I’ve sent a direct message to personally assist you. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“It did not work at all. Put brand new batteries in and would not turn on. Thank goodness I did not pay full price. Not worth sending back!!!!”

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Posted 2 years ago

Hello Paulette, Thank you for sending us your feedback about your recent purchase. I am very sorry to hear that the item you received didn’t work. I have sent a direct message to get this resolved asap. Kindest regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“OUTSTANDING GLAD I FOUND TEH ON LINE”

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Posted 2 years ago

Hi Nick, Thank you for taking the time to send us your kind review. I’m delighted to know that you’re happy with the product you’ve purchased from our website. Mindful will definitely continue to offer a wide range of quality products. Please do not hesitate to let us know if you ever have any questions or concerns. Best regards, Betty Mindful Customer Experience Team

Posted 2 years ago

“Shipping took a little longer than expected and the prices are a little high compared to other competitors without using sale price”

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Posted 2 years ago

Hello James, Thank you for the feedback. We label our products with a regular pricing rate due to the fact that 100% of the items that we sell are authentic and legitimate. Thus you are ensured to get the manufacturer's warranty in case of a defect. We also guarantee that the items we sell are brand new, safe, and clean. We will surely continue to work hard provide you with the best products and great shopping experience. Please do not hesitate to let us know if you have any questions or concerns. We're available 24/7! Best regards, Shelby Mindful Customer Experience Team

Posted 2 years ago

Mindful is rated 4.0 based on 2,396 reviews